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3.16.2021 Update:
I have currently been working with a Printify manager since my last review. I was able to get my site back up and running, and have been having open dialogue about some the technical issues I have been having. All of which have been addressed. I look forward to continuing my business relationship with Printify. 3.2.2021
I have been using this app for roughly six months. My experience at first was pretty good. However, since then I have had more than enough problems with the print providers sending products that have numerous printing errors. Mind you customer service has been great at getting reprints or refunds executed. However, this affects the overall experience my customer is receiving. Here recently I have had technical issues that has prevented me from making any sales and creating products. Again, customer service is great with responding regarding the status of my issue. Unfortunately, it is very frustrating when two weeks down the road I'm still receiving the same canned answer that "my issue has been escalated to the technical team". While I sit and wait for someone to get back to me regarding this issue, now I'm forced to decide whether to close the store and look elsewhere. I need a resolution now. Print on Demand is a novel concept and very helpful for a small business. This app could be a zillion times better if there were simple quality control checks before merchandise is sent out from the print provider, and that when technical issues arise, that a dedicated person would be assigned to help mitigate the problems immediately.
Thank you for the updated review! We're extremely happy to hear that the problems have been resolved and that you've decided to continue your cooperation with us.
We appreciate your feedback on this, and we will continue to work to improve our processes.
The app is great. Having troubles with setting up the shipping that's affordable.
Thank you for your review!
In case you're facing any difficulties, feel free to reach out to us at any time, our support team will be more than happy to help! 😊
I just started an online shop from this app. Waiting on my first delivery to my client
Thank you for your positive review! 🌟
It’s ok.
Thank you for your review! 😊
I would recommend it,
Thank you for your review and recommendation, it means the world to us! 💙
4 stars instead of a 5 stars-only because, of three issues; needing more options with the hats. Snap back/flat brim, and baseball hat with snap back are popular with my customers, and printify can improve there. Also, the yoga leggings would be better if there was a 70-30 blend, the ones on here are not stretchy enough and a little too tight (my customers who bought leggings gave me the feed back, I value my customers feedback) and lastly, the printing area on the shirts (especially in the back) my brand is recognized by my logo on the top/middle of the back of the shirt-the locker tag area, and most shirts on here have a printing area of the middle of the back of the shirt, the only option is a gildian 100% cotton-which I won't put my brand on. Outside of those three issues, I am happy with printify, I sent a message on my issues and Irene helped me today and I'm grateful for that. The mock ups are great, and user friendly. There's a ton of options with everything on here. I've looked at a lot of the competitors , and they lack in one way or another. another suggestions, option to add branding to tagging area. Adding our brand is HUGE. Overall- I like this app, and I definitely will recommend it to people wanting to get their brand going in the e-commerce world.
Thank you for the feedback - we're glad to hear you're enjoying our platform! :) We're regularly adding new products to our selection, so you can be sure that we'll continue to expand our catalog even further to provide you with more options to choose from.
Some of our print providers already offer printing inner and outer neck labels for branding - Merch Made Easy and Textildruck Europa. It is possible to filter by these print providers in our catalog, if you would like to see all their offered products.
In case our support team can assist you with anything, please don't hesitate to get in touch via the chat bubble!
I love the overall quality of products, good printing, good materials, but doesn't have flexibility when it comes to printing on anything other than the front or back of a clothing.
Thank you for the feedback - our team is actively working on expanding this service to more print providers!
At the moment, there are two print providers that offer inner/outer neck label printing, as well as sleeve printing.
https://printify.com/app/print-provider/65/products?name=Merch%20Made%20Easy
https://printify.com/app/print-provider/26/products?name=Textildruck%20Europa
Very easy to use. Large choice. Good prices. Sometimes the orders stay in hold without explication but this is rare
Thanks for the feedback - we're happy to hear that you're finding our app easy to use and enjoying our ever-growing catalog! :)
If there's ever an issue with an order, please get in touch with our support team by clicking on the live chat bubble. Our team will provide immediate assistance and investigate the issue!
Best of luck with your sales!
Love this company! So far, so good.
We appreciate your review, thank you! 😊
Creating products is easy and what you don't know, there are videos for. They're great!
Thank you for your positive review! 😊