Printify: Print on Demand

Beware, Using Printify has become a dangerous gamble for your business. Printify had a glitch from Sept 1st - Sept 10th, 2022, where ANY order with multiple lines had only ONE item printed and sent. But they marked every order as COMPLETELY fulfilled and customers were sent tracking information for the FULL order but received only one item. Now imagine this time X amount of orders in this 10-day ...

So I have been paying the monthly $29 rate and I asked the question, how can I tell if my products are receiving (the up to 20%) discount? Currently they have no answer. Makes you wonder... From chat "I'm sorry to hear that! And yes, we'll definitely get back to you.
Unfortunately, we don't have a list of the regular vs premium prices, but I agree that it would be very useful and we hope to have ...

When I ordered the printing press, the time was less than 4 days, but in fact it was not more than 10 days. That is cheating customers and it is unacceptable.

We like the products, but the app integration NEEDS to be improved. We added a bunch of products from a couple different print on demands providers, one of them being Printify. We made edits to the products directly on Shopify after they were added to our store. The other print on demand provider handled our orders exactly right and the integration with Shopify worked perfectly (correct items, ...

App is decent, however the Customer Service is trash. If you ever have and issue or question good luck. Takes at LEAST 24hrs just to get a reply. They don’t even offer a phone number. Just messaging. And responses back and forth can sometimes be more than one day each way.

After years, they still do not offer downloadable .csv files for orders and transactions.

ENG + ITA
ENG: app absolutely unusable. I state that I use various POD platforms. I use shopify to sell products created through printify. Problem # 1: Once the product has been sent, the link with the tracking code sent to my customer is not working. so I have to manually search for the tracking code and communicate it to the customer.
Problem # 2: I have some products synced between printify ...

Customer service is a joke!
I have been emailing merchant support and leaving message on the platform for the last 24hr and no is even attempting to get back to me regarding issues with orders.
Amongst other issues over December, this particular Customer received a t-shirt with something else on it instead of 2 Hoodies with my designs! They ordered on December 6th! Its now the 8th January! Its ...

I have a single shirt that a customer ordered a month ago that is still listed as "in production." It was supposed to ship 3.5 weeks ago. I've reached out to Printify every week since it has been late, and they have assured me that it is a high priority and they will keep me updated (which they never do). Printify has cost me money (I've refunded the customer), WAY too much time, a marketing ...

In regards to Printify themselves, they seem to do a good job. The problem is that they are basically a broker and have no involvement with the production process. Almost every shirt that me or my customers have gotten through them has had problems and complaints.
I cant complain about long ship times during the pandemic, I get it. I can complain that some of their print providers create very low ...