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I don’t even know where to begin.. so a coustomer ordered an item for the first time and it took a week just to one item.. mind you there is still two of his products not shipped yet.. I’ve also emailed customer service about this and they have yet to respond to me
We are very sorry to hear about your experience with us, but our team is already on this case and we will do everything we can to make things right for you. We will get back to you within the next 24 hours. Thank you for your patience!
Easy instal and uploading.
Delighted to hear that you enjoy the seamless process. Thank you for your review! 😊
The app itself is great - lots of products, easy interface, and intuitive dashboard. So far I haven't had any issues with products, but since Printify is technically a middleman for other printing vendors it is only a matter of time, statistically, with so many moving parts.
My main beef with Printify is the cost of shipping which is ASTRONOMICAL. Seriously. And super confusing to try and keep up with, when it comes to offering multiple products that might be from a variety of vendors. I had a customer place an order recently for 4 items - 2 t-shirts, a sweatshirt, and a small zippered pouch. The 3 apparel items came from the same vendor and the pouch came from a second vendor, for a whopping total shipping cost of $17.50 (which comes to over $4 per item to ship).
That is definitely excessive and enough to cause me to consider scaling back on the products I offer through Printify. The name of the game is profit, and no customer is going to pay almost $20 in shipping for a couple shirts. I wouldn't expect them to.
Good customer service, but their providers are terrible. I ordered sample mugs and tshirts and the quality is not good. When the replacements came, the t-shirt had an oil type stain and felt sticky and the mug print was blurry at the bottom. MyLocker's quality control is nonexistant and Printify would do well to either tell them to step up or stop using them.
It is a shame because SPOKE reviews aren't much better and if you want 15oz mugs, those are the companies to choose from there.
Very disappointed in POD and I can't in good conscience sell these products to my customers.
We are very sorry about the issue regarding print quality. As our print providers are working with very high volumes, there is still about 1% error ratio for the printed products. However, we want to make it up to you. Therefore, one of our managers will be in touch with you within the next 24 hours. Thank you.
Recently opened my store and made the first order as a test. I ordered 4 items, out of the four, I only received 1 item even though it says that they had delivered all. Had I not caught this early on, this would have messed up the integrity of my shop/company. Will never do business with them again.
We're really sorry to hear about your experience!
One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!
Terrible Shipping (DHL). I still haven't received my samples that I ordered 9+ Days ago that is shipping to Hawaii. Tracking currently says it should arrive on September 19. That is 21 Days after they first shipped the package from their offices. Hopefully Printify can figure out a way to get a better shipping partner for their future business. They get two stars because they have great customer service.
Have had only issues with Printify so far. Printful platform is so much better. Highly recommend them. DO NOT USE PRINTIFY!
We are sorry to hear about your experience with us. We can see that you've only had a few orders with us that were placed 2 days ago and they are in pre-transit or in production. We always aim to keep our merchants happy, this is why one of our ,managers will be in touch with you within the next 24 hours. Thank you
I made a test order for my first serious client in the end of November. It's 20th of December and I still did not get my order. Customer support is not responding.. Probably will not get an order until Christmas.
Not sure what your future plans are, but with such service today you can loose millions of potential revenue in the future. The part of it, you just probably did.
We are very sorry about the delayed order. Our print providers have been very busy due to the high amount of sales, nevertheless, we want to make it up to you. Therefore, one of our agents will get back to you within the next 24 hours.
While I have had several issues with delivery. The killer was the incompatibility with other apps.
If you install PRINTFUL with PRINTIFY you will lose your shipping profiles. PRINTIFY cannot repair this. If you uninstall and remove both apps and install Printify again, it does not restore the shipping profiles and loses the designed products.
NEVER INSTALL PRINTIFY IF YOU HAVE PRINTIFUL OR ANY OTHER PRINT ON DEMAND APPS INSTALLED.
Thank you for the feedback - we're sorry to hear about your experience! One of our managers will contact you within 24 hours to solve this matter as smoothly as possible.
Veldig lett å jobbe med.
Thank you for your review! 😊