Printify: Print on Demand , 4,878 条评论

整体评分
4.8
每个评分等级的数量
  • 82% 的评分是 5 星
  • 11% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
编辑时间:2016年9月8日

Terrible Shipping (DHL). I still haven't received my samples that I ordered 9+ Days ago that is shipping to Hawaii. Tracking currently says it should arrive on September 19. That is 21 Days after they first shipped the package from their offices. Hopefully Printify can figure out a way to get a better shipping partner for their future business. They get two stars because they have great customer service.

Yukiai Apparel
美国
大约2个月 人在使用应用
编辑时间:2020年12月10日

While I have had several issues with delivery. The killer was the incompatibility with other apps.
If you install PRINTFUL with PRINTIFY you will lose your shipping profiles. PRINTIFY cannot repair this. If you uninstall and remove both apps and install Printify again, it does not restore the shipping profiles and loses the designed products.
NEVER INSTALL PRINTIFY IF YOU HAVE PRINTIFUL OR ANY OTHER PRINT ON DEMAND APPS INSTALLED.

SCARS Company Store
美国
大约2个月 人在使用应用
Printify已回复 2020年12月11日

Thank you for the feedback - we're sorry to hear about your experience! One of our managers will contact you within 24 hours to solve this matter as smoothly as possible.

编辑时间:2020年6月21日

Still no update. Orders have been in production for 7 days now and counting. I'll lose customers because of this.

Valiant Wanders
美国
大约2个月 人在使用应用
Printify已回复 2020年6月30日

Hello,
We are sorry for the delays in replies. Our support team is overwhelmed with requests, which is why they may take longer to reply. We can see that you have been already assisted via email and the order you were asking about has been already shipped. If there is anything else we can help you with, do not hesitate to reach out to us at merchantsupport@printify.com

2021年7月2日

Super disappointed. I've been using this app for about a month and was impressed, so decided it was worth paying the premium fees for. Before I placed a (nearly $1200 order) I tried to subscribe to premium and the site would not charge my card. Tech support was not able to give me any answers or assist me other than politely telling me to keep waiting while they figured it out. Days went by, and they kept saying to wait for answers, but unfortunately I'm trying to run a business and can't wait forever. I have customers waiting on orders and without any sort of timeline from Printify I would be forced to lose out on the over $200 in savings by becoming a premium member. I had already loaded all my artwork into Premium and had moved forward with samples, so switching to another company wasn't really an option at this point. I wrote back repeatedly offering different solutions, including going ahead with my order and getting reimbursed for the premium rebate and providing them with my card directly to try and charge it but there was still no movement. After several days of waiting for this to be fixed, I was forced to simply order without the premium discount.... oddly enough, Printify had no problem charging my exact same card for the $1200 order. If you're using this app I suggest trying to get the premium right away so you're not baited into using it and it never appears.

Glass House Goods
加拿大
大约1个月 人在使用应用
Printify已回复 2021年7月3日

We're sorry to hear about your experience! One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!

2020年10月11日

While the product selection is great, the variation in print quality is where Printify lost our business. Despite requesting re-orders and expressing the issues with customer support the replacement products had the same bleed and quality issues but in different areas. It's clear that there is absolutely no quality control going on here, and that is enough to warrant a suggestion to avoid this print on demand service.

CosplayDeviants
美国
大约1个月 人在使用应用
Printify已回复 2020年10月12日

Thank you for the feedback - sorry to hear about your experience! One of our managers will contact you within 24 hours to solve this matter as smoothly as possible.

2019年1月19日

The app is well done and easy to use BUTT I ordered a sample to try their products and they were very poor quality and shipping time took 3 weeks~. As well, I received the wrong item. Would not recommend for quality goods delivered on time.

Munsterandco
美国
20天 人在使用应用
编辑时间:2015年12月9日

Super easy app to use and set up. Opened up our shop, produced a bunch of products and had our first sale within three hours.

Now that some of the products have been shipped and received, I am concerned about quality issues with the printing of the garments.

Also, have had one item sent with a defective zipper and one item where the printing was smeared...tried contacting customer service and they are VERY SLOW to respond.

How About We Keep Sioux
美国
15天 人在使用应用
2015年11月19日

The app is fairly easy to use once you get the hang of it. However, I ordered some samples of the shirts to see how the final product looked, and it was borderline unacceptable quality, despite the source image being 300dpi and correctly sized for printing.

I may be a fringe case, but still, be sure to get samples before you put items on your store!

Thac Store
美国
14天 人在使用应用
2015年12月29日

Surprised this app has so many positive reviews. First of all our sample order took 6 weeks before we received it and apart from the long wait the quality of the prints on the t-shirts were almost embarrassing. It is true the products are really easy to create but the lack of quality in handling, quality of prints just is not good enough. Perhaps we had bad luck but we have now deleted the app and won't be using it anymore.

House Of Hustle
英国
14天 人在使用应用
2019年6月28日

Zero quality control in place. We've gotten nothing but poor-quality prints and samples back. Had to pull all tshirts from our store. And Printify takes no responsibility - they won't even refund you if your order shows up completely shredded (they want you to re-order somewhere else). Don't waste your time.

Morrison Outdoors
美国
11天 人在使用应用
Printify已回复 2019年7月1日

Our team investigated the request, and we wanted to let you know that a refund was made for the items that came in poor quality. We are sorry again for the inconvenience and hope and that now we made things right :)

Our customer reviews are very important to us, and we hope that you will be willing to revise your review as we managed to solve the issue :)