Printify: Print on Demand

The shirts I've ordered are seriously awful. I've ordered samples from 4 of their print providers, and all were unacceptable. The white outline was clearly visible underneath the design for every dark shirt I ordered. I guess this is not Printify's fault, but they shouldn't be working with providers that offer such horrible products. Some of the providers have huge delays as well. It's really such a pity because their software is great and easy to use. I just wish that the print providers were reliable.

I would rate this zero stars if possible. This is the worst print quality I have ever seen. I've used at least 6 print on demand sites in search of the best quality for my customers. Printify is at the absolute bottom of that list. The print on sweaters is peeling and discolored on arrival. Product has not been washed or worn and is already faded and destroyed. Printify customer service takes days to respond and will not provide any compensation, even after photo evidence is supplied. Use Printful. With Printiful, the exact same files were provided and printed with excellent quality. I'm looking to have to refund at least 10-20 customers out of my own pockets now. DO NOT MAKE MY MISTAKE.

Updated 12/11: Customer service wouldn't budge to help until I posted this review. Then I got a personal call and an offer to help. They reprinted and the new one they sent was worse than the original. Image is completely faded out on a light pink garment. The back is completely faded, yet the front is nice and dark but horribly blurry. Stay away at all costs, the bad prints are clearly not errors, but the norm. I now have multiple garments with errors and customer complaints. Take it from someone who sells 100 or more garments a month, do not use, they will embarrass you and make a bad name for your brand.

This is such a disappointment. The support does not exist as far as I can see. They really need a chat support. So far I have not even received email support. I am getting a message (after a week) that my order is on hold because they can't ship to my address, however that is absurd as we receive mail and packages daily. The way they are writing their notification is such that the issue is on my side but it is clearly an issue with the manufacturer. There is only one place that prints them so if they can't ship it they should cancel the order.

for some reason i cant get it to connect to my store its telling me the web page can be found

I'm very unhappy with this service. First of all, they ship via DHL, which takes significantly longer than any other service. I had a customer order products from my store as well as from printify and they didn't receive their printify products until 8 days after they received what I shipped them. Their app also drops the second address line moving from Shopify to printify, so I have 2 orders which are being returned to printify as undeliverable because it dropped the Suite/Apt. number from the shipping address. What should only take a few days to get from printify to Georgia is going to turn into a 4 week ordeal. Very dissatisfied, as are my customers.

This app is not working for me!!! I designed over 200 products and I have a monthly Premium subscription of $29.00 with Printify. When I try to publish to my Shopify website I receive an error. I contacted customer service on April 1, 2022 and the problem is not fixed yet!!! It is April 16, 2022, 15 days. I am so disappointed with the customer service and am considering using a different POD company because of this. The customer service sucks! No telephone number to speak with someone, my place in the que constantly changes and subpar customer service. Think twice before using this app because it may not work for you.

I just started on Shopify and I chose printify because of reviews and the fact that I could check the products they have with a supplier I use so I know the quality. I placed 2 sample orders then pulled my products listed with them.

The sample prints from the two orders were inconsistent. The print area didn't match the tiny print area offered on their design software. Some were too big, others too small.

In my order I received two shirts from someone else's order, including the shipping label for them. I notified printify who kept asking me to take pictures and then more pictures so they could fix the problem, despite that everything they needed was in the first pictures I sent. I'm not here to jump through hoops to fix their problems. I contacted the shop they messed up the order on directly so they will be able to deal with Printify.

I have had one of the worst experiences of my life with this application because of the non-professional way I was treated. I was practically expelled and discriminated against the functions of this application by just defending my rights as a professional and social. For me it is a total lack of respect that for only one error caused by perhaps my little experience since I was a new user of this application Printify decided that I could not continue using their services. For days I was litigating with the Printify Customer Service the refunde for only $ 17. Apparently one of my orders was made twice by mistake, one was sent to my client and the other Printify decided to send it to me since it was too late to cancel the production process something very unexpected since in the event I communicate immediately with the Department of Printify and I offered an explanation of what happened and there was where they determined to send the second order to my address, but this does not end there, I asked them to at least let me select my size, favorite color, etc but they again denied My petition, something extremely unfair and illogical, since HOW COULD I USE A T-SHIRT THAT IS NOT OF MY TASTE OR OF MY PREFERENCE CHARACTERISTIC?
Finally decided to make the return of the few $ 17 but won by only this small sum the dissatisfaction of a Client. Here I leave the email sent by Mrs. Alina Ignatovich of the customer service of Printify: Dear Alex,

Dear Alex,

Hope all is well!

My team has notified me of the issues you had with our company.

I have investigated all the communications you previously had with us, and here is our decision:

We have refunded you one of the orders (5765735.1) to your credit card:

Inline image 1

Alex, we believe that we will not be able to provide the service that you are looking for and you should look for another company that meets your requirements.

Therefore, both your Printify accounts have now been terminated.

Best regards,

Alina Ignatovich
Customer Care Manager at Printify
Printifyapp.com

launched my first ever on-demand printing store with shopify yesterday, got over 100 orders and nearly every single one is having issues. we're constantly being notified that shipping destinations are restricted, many customers purchases are pending with the status "no payment" (and continues to not go through whenever we retry) even though the payment methods used are 100% valid/usable. would like to be in touch with someone from customer service asap to have everyone who's purchased from the store refunded and to shut down the store or resolve these issues asap.

Terrible quality!! Misprinted, Pink tinted, chemical smelling shoes! I was enjoying Printify until I ordered something for myself. I ordered a pair of one of the shoes I designed and the ink had a pink tint- even in the white ares of the shoes there was pink! (The shoes deign itself contained no pink.) The tracking was completely in Chinese, so I had no idea when it was coming. The shoes smelled like chemicals so strongly they made my entire room smell for a few hours, even after they were no longer in the room. ALSO they were misprinted! My logo which was on the outside of each shoe, ended up being on both sides of one shoe! Legit terrible. Then if I wanted to get a refund I would have to get Printify Credits after submitting a claim.
I DISCONTINUED ALL OF MY PRODUCTS FROM THEM ASAP b4 anyone bought any. Really awful.