Printify: Print on Demand

I will continue to add updates til this is solved: I'm sad after reading others, why would they place/receive orders after me and for me nothing happens? I don't get the chat replies these people mention, takes days? Even before this truly bad experience it was at least a full day before any reply and nothing ever get solved. Anyway my log... 12/6/2019, Before you choice this app over printful... Understand a couple things. every product you print will have an extra couple days of Quality check before it goes into production. I understand they say it is only done once but that isn't my experience. If your end product is sold on Amazon remember that amazon is 1-2 day for production. You will have to add several days to thing and remove shipping for anything less then 4 days. This has caused me issues. updated 12/9/2019... Still item has not shipped (ordered on 3rd). Looks like the printer i use has increased his production time to 4+ days. add in the shipping time and maybe customers can get this in 2 weeks? Communication is very weak, chat replied take usually over a day for a response. Even then it is generic and not very helpful. 12/12/219 no progress, I used DTG2GO. I'm told they called them to see why the order was delayed but no response. I'm think the responses here is robotic since they are not personal and no one ever responds to them. So timeline, order was on 3rd and quality check approved on 4th. List as picked on 5th. Week later still nothing. DTG2GO... I'm working through Amazon so WARNING: this is will not work for Amazon orders. Amazon requires firm time frames requirements. DO NOT use this app for Amazon products. I filled 7 orders using Printful since then.

We have had nothing but difficulties with the Printify service, and I don't think it's right that we have to hope and pray that when an order is submitted that it gets processed correctly. Shopify and Printify have large technical problems with their interfacing of ordering systems and the customer support is monumentally poor. Stay away from this app unless you want to spend you time apologizing to customers and processing refunds.

so far so good

I like it. Just need a little more experience with it.

Whenever I reach out to the team at Printify, it's like hitting the 'easy' button. They're always there, ready to lend a hand and answer my questions with the patience of a saint – or maybe a very well-trained customer service rep. It's uncanny! I've yet to have a bad experience with these folks. Honestly, if there was an Olympic event for Print-on-Demand services, Printify would be the one doing victory laps and taking home gold medals. In my book, they're not just the best POD on the planet; they might just be the best in the universe – but I'll have to check with the Martians to be sure!

Great app and customer service. Don't use Stacked Commerce though.

Great, simple and easy to use

After a lot of back and forth, Printify finally did the right thing and credited my account for the wrong mugs. I have updated my review based on this and how helpful they were, but only after I placed this review. My customer ordered 4 mugs and received 2 mugs with another design on them. Because the order was wrong, I should receive a refund, however, I am only asking for a refund for 2 of the mugs. A photo was sent of the wrong design vs. the right design. Printify is trying to only refund for 1 mug. My customer gave me a 3-star review because she was sent the wrong order. I just want Printify to make it right and they will not. I am now taking my designs down from this POD and will be using other PODs to make my mugs. There are plenty more out there that will be reasonable with their customer service. This isn't even the first time, however, in prior times, they readily replaced or refunded with a photo.

Easy to use and set up, great options for both non premium and premium stores. Highly recommended for start ups

Great