Printify: Print on Demand

This could not be much more frustrating and not user friendly even it was trying. UGH!

I haven’t made one sell

Unable to signup with Printify's Shopify app using Google API. Error message said "Something went wrong. Please try again later."

A minha experiência e muito baixa porque nun mes que estou a vender não consigo vender nada

impossible to have printify correctly sync inventory quantity on shopify. So disappointing

Printify is TRASH if you need personalized products. Works fine for regular orders, but the personalized order system is broken and buggy. After following all the instructions (which are contradictory) the personalization only works if I place an order through my own system, not for anyone else. It automatically sends to production the "placeholder" item. And even though I followed all instructions and the Printify technical helpdesk couldn't troubleshoot the problem, Printify wouldn't reimburse for the hundreds of dollars worth of incorrectly printed items. Even if I order myself, it will work for one order and then won't work for another item order placed immediately after. I have to cancel my own orders and re-submit until it allows me to review, edit and manually submit. No matter what settings we've tried, Printify will automatically submit orders that need review/edit/manual submission. Their tech support can't fix it, and they won't reimburse for the incorrect orders their system sends to production. AVOID PRINTIFY FOR ALL PERSONALIZATION!!!!!!!!!!!!!!!!!!!!!!!!!

They have terrible customer service. You get answer 2 days later and not satisfactory response . Copy-Paste answers no solutions. After 8 days still items are on production. I appreciated festive season they maybe more busy than usual but a lot of other POD companies doing 3 -4 days production. I switched most of my works to different company. They need to improve their customer service and they have to provide a lot more faster service than this...

An absolute horror show. If you want to lose money and ruin your reputation with your customers this is the go to place. First I had someone order a few shirts and I had Printify do the job. The customer ordered shirts with skulls on them only to wind up getting Christmas sweaters with cats on them in the mail for the holidays that we do not even carry. Nice work Printify. Now to the latest screw up -Customer orders six shirts, I place the order through Prinify and they say the design is not centered when it clearly is as they have already printed the shirt in the past. I responded within an hour and told them they were wrong and to go ahead and print it and I have been ignored for 3 days now with an angry customer wanting a refund, more lost money and more lost customers. Do yourself a favor and use anyone but this company, What a joke!

UPDATE:
The below review was written on May 21st. It has been a month and customer service is now worse, not better. I submitted a request for the status of an order 5 days ago... I will now lose this customer for future sales because I can't give him the status of his order (which he placed May 12th) for 5 days. Once again, COVID has caused a lot of problems and myself and my customers have generally been really understanding. The problem is there is NO PROGRESS. The same problems that were happening a month and a half ago, are still happening. HIRE MORE CUSTOMER SERVICE REPS, THERE ARE PLENTY OF PEOPLE LOOKING FOR JOBS!!!
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ORIGINAL REVIEW:
With the Covid-19 crisis, I understand that there will be some speed bumps. However, it has become the most frustrating experience trying to get in contact with customer service. On top of that, I have had products changed by their system that I have had to go back and recreate on my own. I've had items in multiple orders cancelled and have had to recreate orders. When I try to reach out to them about these problems? No response. It has been an absolute disaster the last week and they have caused me hours in unnecessary work to keep my shop running smoothly. On top of it, when they make mistakes, they always say that they can't fix them. I will more than likely be changing POD providers.

I really wanted to use Prinitfy for my t-shirt biz because they are so cheap compared to the other POD company I was using but their quality is absolutely awful! I have had SO MANY customers complaining of prints fading after 1 wash. I do not recommend and will be deleting the app as soon as all my orders finish going through. Not willing to take the risk of ruining my business reputation for a few extra bucks in my pocket. Until they get better suppliers, I will not be printing with them again.