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Everything was great in the beginning. For the past year, most of our products were drop shipped by Printify. Mugs were great, never an issue. Pillow orders always delayed, but quality great. Journals (paperback) horrible material, coloring off and not worth the purchase. Biggest pet peeve, customer service. Sending an email during urgent issues and not receiving a response within a day or two. After experiencing app issues, PayPal links, and 2 week delay in product shipment. Unfortunately, we are researching alternatives. Really loved the easy design process but customer service is vital.
So far this app has helped me jump start my t-shirt line and because of that, I can see me sticking with this app.
Thank you very much for your review! We are excited to hear that we managed to help you start your t-shirt line and we hope to have a long-term collaboration further on. In case you need any help, do not hesitate to contact us at merchantsupport@printify.com
Excellent app! Easy to use without all of the hassles of manually adjusting photos. Would love to see more product options!
My main product I sell is the clock, which the quality seems to have went down because I unfortunately now it seems some are breaking after two months and it was not like that before, so I am having to pay to replace them to not get bad reviews because of the quality issues. Unfortunately after 3 years using printify I will be looking for an alternative company.
Thank you for your feedback! Happy to hear that our products work for your business, and we hope to have a long-term collaboration further on!
We will definitely continue to expand our product selection internationally, so there are more options to choose from.
In case you need any help, do not hesitate to contact us anytime.
Printify is terrible. Do not use this company if you want to run a successful POD . They have not responded to their mistake on a print job. Ink was on the front of my client’s shirt. Designs fade as well after 1 washing.
We are sorry to hear about the inconvenience created. December is the busiest time of the year, therefore, our support team may not manage to get back to all the merchants on time. Nevertheless, we want to make things right for you, so one of our managers will be in touh with you within the next 24 hours.
Great. The design software could be a bit better but its still preety good.
Ease of use was awesome.
Samples arrived quickly.
Only qualm, no other brands aside from America Apparel. This business model is great for Shopify but more selection has to be introduced for us to use it any further.
I have tried several print-on-demand apps and Printify is my favorite. Great products, easy to upload and awesome customer service. The app works really well with Shopify. Other P.O.D.'s don't have continuity like keeping your order number and efficient search features which make it difficult to find orders and troubleshoot. I love the live online support but they are quick to reply by email as well. I highly recommend them.
Thank you very much for the awesome review. We truly appreciate your feedback. We are excited to hear that you like Printify's services and we are looking forward to a long-term collaboration with you.
In case you need any further help, do not hesitate to contact us at merchansupport@printify.com. Cheers!
Love this app it work wonders
Very easy to use and I love that they have several suppliers.