Printify: Print on Demand , 5,523 則評價

I had previously left a review advising, I had received samples with low-quality products with poor quality printing and that the customer service could have been better. After leaving my review on Shopify, I was contacted by Printify Merchant Support Specialist. He acknowledged my issues and apologised for my experience. He continued to communicate with me until I received all my samples. Out of a total of 14 products, 3 of them were of very poor standard. I have since been refunded for those items, including the shipping. Because of the customer care, I have recently received, I decided I will run limited items with Printify as a test trial to see if the customer care and product quality is continued and consistent. I will also await reviews from my customers to see if they are happy with the quality and print of the products. I would recommend reading all the reviews, ordering samples, trying out their app and test trialing them to see if they are a good fit for you and your business.

UPDATE- Continued support received.

Platform is buggy, Products don't fully link to store (prices won't sync). After I placed my first order, for some reason, the shirt had to be produced in London when the customer address is in the US, and they claim to have a wide network of manufacturers, so turnover time was significantly increased.

I've ordered samples and got scammed by the delivery service. It arrived at the parcel which is located 2 hours drive from me. They never delivered the package but they lied about that they've tried to send it (I was home the entire day they said they delivered it). I'm not going to drive 2 hours because the delivery company doesn't do its job!!! Printify support is super slow in replying to my issue didn't even help me at all. NO REFUNDS! They didn't even try to contact the delivery to help and just tell me to drive there and get it. PS: The delivery service they use is not reachable through phone (very sketchy!)

Pretty good far, I like the wide variety of items they have available. Lets' see how the quality is and shipping speed of my samples.

if i could give this company negative stars i would. Absolute worst POD provider. No support whatsoever, no protection for buyers, monthy fee is a sham as we were suppose to receive discounted shipping rates however they increased 20% , 10 items still in transit after 6 weeks, 2 still in transit 60 days after being sent.. DO NOT USE THIS COMPANY UPDATE: i believe you do charge for your services by way of premium subscription..... Nevertheless I look forward to hearing from someone

just started using it, but so far easy to use and quick set up. im interested to see how quick the fulfillment process is, because thats going to be a make or break.

I used this app to print and fulfill the shirts and sweatshirts in my store. About 70% of the time, the vendors and Printify deliver as expected. The other 30% has very negatively impacted my brand. My customers have received the wrong shirts, shirts that are not even available in my store, poor printing where the print areas are stuck together, and extreme delays that are not related to COVID - we're talking 15-19 business days when the printify platform says 3-5 business days. I had a product quality issue where I sold 35 pairs of leggings, and 65% of the customers asked to return them because of fit. The Merchant contact suggested to me on multiple occasions that it was the body shape of my customers that was the issue, not the construction of the pants. It turns out there was a defect in the material... but I had to speak to the actual manufacturer on my own, separate from Printify, to figure that out and find a true resolution. Ultimately, it is challenging to change my fulfillment model now that it is integrated into my store, so I am still a customer. I hope another organization with a similar network makeup but better service and a US base shows up. I will gladly move my business away from this platform. I would NOT recommend it.

Has a few hiccups now and then. Like all of our products and photos disappeared for 24hrs. They resolved the problem the next day. Overall, good quality. We have not had any orders yet. So I cannot

STAY AWAY from
Printify unless you want to waste your time and screw over your customers.

Ordered SAMPLES from Printify. First order came 12 days late and smelled horribly of fumes. I was concerned about the delay, but figured to give them a second try.

Ordered a SECOND batch of samples, this time from two suppliers (the same as before an a new one). Suppliers A product arrived in time, but I wanted to throw up upon opening the bag the fumes were so bad. Washed the shirt inside out, and the design pealed right off. Told Prinity, replaces arrived about a week later. No fumes, but definitely not as high a quality print either.

The second printer “had to replace their machinery” and the order would be over 14 days late. When it arrived, a wrong item in the wrong color was sent. Still waiting to hear back from Printify on when this can be rectified, but 30 days after my second order of SAMPLES, I still have useless products that have not been fulfilled correctly.

In general their support has been good, but it’s clear emails are being answered in a queue. Twice, I’ve had quick responses from employees who have CLEARLY not read the above comments.

In terms of an app - their interface can’t be beat. I get that there are growing pains, and as a company, they seem to be trying to address them.

But if you care about your customers, you need to stay away for at LEAST six months. Give them time to figure out which of their suppliers can actually meet the need - before YOU ruin YOUR reputation with constant complains and returns.

I stared creating my products and I need to say that is really easy to do. I like it so far. Thank You!