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Seriously, HOW does this get 5 stars?
They break my site every time I update products.
They don't let you change collection images, but they push the old ones over and over, creating four times the work for every product update.
Their product catalog is literally presented in random order, making product development a massive pain in the fking a.
They never have chat available, although they claim to. You just get caught into an email vortex.
The emails go on forever with CS speak and zero solutions. They often end with "sorry we're inconveniencing you." Literally that.
Just . . . ugh. They are a mess.
This app is completely BS and it is not for those who decide to open a real business but more for kids that want to "play" to be a business owner and I can explain why. When you create and list a product in your shop for example T-shirt or Hoodie and after some time some variant like for example "White XL" is out of stock a message will appear to let you know and you are able to automatically reroute the product to a similar provider or choose different action, but in the meantime your customers will be able to order it and you will be able to choose your best option. BUT if you create your product and in that moment you have created a variant that is missing, it will NOT SHOW AT ALL in your shop so no customers can buy it and nobody will never notify you when the variant will be back so you need to check every day and when it is back you need to RE EDIT your product design with all the variants plus the one missing (and hopefully all the other variants will still be available) and re-edit the retail price of just that variant and re-list your product creating a problem on the Layout of the product page on Shopify because the last listed product goes on the top so your manual set up needs to be re-adjusted and also if you work with shipping weight you need to re-adjust the weight of the product. ALL THESE PROBLEMS just because Printify don't simply allow you to list an out of stock variant of the product that you have created and mark that variant in the "My Store" section of Printify with the classic message "a variant is missing" giving you the possibility to reroute just that variant or decide for a different action giving your customers the possibility to still order it. THIS IS COMPLETELY INSANE if you want to be a professional business. So after I created over 100 products I see that my T-shirt WHITE XS, BLACK XL and Sweatshirt WHITE XL was never created and listed and completely missing from my shopify business... THIS IS PRINTIFY and I'm a premium account... probably quitting very soon for a different Print on Demand service that is actually professional. If you contact the support people they will read to you the manual and will suggest to you to replace your print provider without counting that you have spent so much money to get samples from most of them and choose the one that best suits your colours and image details of the designs and of course you can't just switch as nothing actually change on your product quality. They really need to talk with their Software Development team and make this change because how it does not make any sense at all, is not logic, is not practical and is not professional and does not help people who decide to build a business with Printify as a provider partner. I'M VERY DISAPPOINTED.
We're deeply sorry to hear about your experience with unavailable product variants while creating and publishing the products. Your feedback is truly appreciated and will be definitely taken into consideration for further improvements to our platform.
One of our managers has reached out to you regarding the mentioned concerns, and we hope that we'll be able to remedy the situation!
Easy to use and understand. Cheaper than Printful. However any shipping rate outside of the United State is very poor and expensive.
Thank you for sharing your experience with us 🌟! We're delighted to hear that you find our platform easy to use and more cost-effective. Your feedback on international shipping rates is valuable. We're currently working closely with shipping carriers to evaluate and enhance the options available. Our aim is to offer a better shipping experience, both domestic and international. We're grateful for your support and look forward to helping you succeed 🚀🌎!
So far so good. This app makes creating products very easy.
Very Easy to use love it. The only bad thing I can complain about is trying to figure out how to add shipping without messing up the shipping you already have for other items.
yes
this app is pretty awesome
good software and app connector
now need sales
The design process is extremely simple, they have made the entire UX very intuitive and integrating your products with your eCommerce platform can be done with a couple of clicks.
I haven't ordered a sample to assess shipping time, material or print quality yet but I will update my review and/or edit to 5 stars, if possible once I do.
Thank you for your great review!
We are glad to hear that you find our platform easy to use and that you enjoy it. Our support team is here to help you 24/7 and feel free to reach out to us via live chat or email if there is any issue with products, shipping, or anything else. Wishing you loads of sales.
Seems incredibly easy to add products. LOVE their editor.
Its just constantly thinking. Can't get in to the app :-(
It is fast and easy to use, 3 things that would make it 5 star: 1. better mockup images with actual models so we can see where the design lands; 2. More space to
design in top and bottom, especially on
women V neck and tank top shirts, the
designs hang too low and look awkward. 3. Add Crop Tops for women, this is a hot selling item that is missing from your catalog and other providers have it, add with great mockups and sales will go up no doubt.
Other than that the service is good.
We appreciate your feedback. Regarding the mockups, a lot of products already have updated lifestyle mockups (especially the new products) and we are currently in process of updating the mockups for the entire catalog. Regarding print area, it varies from print provider to print provider. For example, Dream Junction often has the largest print area. We will however take into consideration your feedback and try to work on a solution for getting larger print areas. Best of luck with your sales further on!