Reviews (7,123)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and high-quality product range. They value the efficient order fulfillment, exceptional print quality, and diverse customizable products including apparel and home decor. The reliable customer support, useful design tools, and educational resources are also appreciated. Additionally, its global reach and local production options are noted for enhancing delivery times and customer service. Transparent pricing and shipping details help merchants manage costs effectively.

November 13, 2024

Printify is a very good platform and I was quite impressed of how easy and "reliable" it was... until international shipping came along. They are the worst at shipping and my order is taking ages to arrive. 1+ month is a delivery time no customer will be happy about.

PosterPlush
South Africa
3 months using the app
August 17, 2024

Too limited items to modify, add more items..

Designova
Italy
17 days using the app
Printify replied August 19, 2024

Thank you for reaching out!

We'll get in touch with you directly to clarify what's exactly on your mind! 😊

June 25, 2024

I have needed more steps by step instructions. I have had to consult with "help" and YouTube researching for myself.

Sentimental-Joy
United States
12 days using the app
Printify replied July 1, 2024

Thank you for your review. We'll be reaching out to you directly to provide you with all of the necessary assistance.

Your experience matters!

May 8, 2024

Good quality productions, greatly misleading "lead times" and poor customer service.

They have a product that I source (a blanket) and they advertise an "average production time" of 1.4 days and 2-5 business days for shipping. I based our Mothers Day sale off of what they advertise.... suddenly that 1.4 days production time turned to 11 or 12 days after my orders were placed. They even had the nerve to say "it's just an average, not a guarantee".

Averages don't sway by 10x.

No offer to help at all. I asked for a partial refund (since I'm going to need to refund my customers) and they declined to even offer that.

Bad customer service from an apparently unreliable company who admittedly provides good quality products.

Frenchies vs Everybody
United States
4 months using the app
Printify replied May 13, 2024

Thank you for your review.

For us to address this properly, would you mind filling out this Typeform - https://printify.typeform.com/to/Pua3qgMA ?

This will help us to find your account and reach out to your directly!

March 1, 2024

I don't think anybody see my store??? How do I get seen in the marketplace? How do I get my Printify store seen by Printify customers?

I am following all the steps, doing all the things, but it seems like my store is invisible? I really don't know what's wrong here.

I like it though. I just don't know if it's worth the time you give it.

So far so good with setting up the personal e-store that Printify offers - you get your own shop without having to do Etsy or host your own site. That sound great! Right? Well no so far, wrong.

It's sad it's depressing to go work all day for nothing. Like a toxic relationship. I'm doing the work with zero profit or reward. I'm literally a starving artist.

Don't listen to the youtubers who say you'll make money here and off you go! They say copy, steal you don't need any talent or skills. Passive income flow.

I am not passive. I am actively working here. And I HAVE talent and skills. I have been an artist for 30 years and a digital artist, graphic designer for 25. I call bullogna.

It's discouraging to be a part of Printify right now. Who knows. Maybe it wasn't all for nothing. Maybe someday somebody will buy a cup. Maybe it will pick up at some point, but my God. So far all my time and effort, and it's a LOT, seems like a big ol' waste of time. I don't know how to get seen here.

Seriously. I literally have had Zero traffic within the market working hard everyday. Not one person. It's been up a week or two and not one person has even seen my store. Not one visit or window shopper.

I get competition. There's so much competition on Etsy with stolen art and low level mediocrity designs selling waaaaaay over the designs and products of some really amazing talents. I'm over Etsy. I had high hopes for Printify but I'm losing that hope. I should at least be getting lookie-loos but NOPE.

Is there a secret code or button to get seen in the printify market? I am not sure how or what or why?

The WHOLE idea for going through the trouble of setting up the store front inside the Printify marketplace... was to get Printify customers to see the store front in the Printify marketplace! But it hasn't happened at all. Zero view. No customers. No money. Zilch. Nada.

So far a fruitless effort. It's supposed to be a free thing but of course they offer tiers. Is it...pay to be in the premium club or hahaha you get nothin?

I really do not know. Free shop? Printify Marketplace footprint? Well sure. You get that and a bunch of crickets. There's always a catch. The site and app are great! Great concept great idea, anyway. I really DO like Printify! But, not too much faith in their free plan.

Tell me what to do if there IS anything I can do, please? I mean, short of paying to get in the club. I already know that more money means more attention, but I'm an old 20th century scrappy city kid who likes to earn my seat and prove my worth. I will change my review if I ever get any actual help or traffic.

Peace.

USArtshop
United States
4 months using the app
Printify replied March 5, 2024

We're truly sorry to hear about your experience!

This is not the experience we want you to have with us, therefore, our support team will be in touch with you soon to learn more about this matter.

February 15, 2024

They charged me double every month since last may. They had access to 2 cards and used them both. When I noticed it they sent me some lame excuse. Then they sent another excuse that didnt fly either. Then they said i had 2 accounts. Why do you need 2 accounts ? That was bull too. I had 2 but I didnt add it, they screwed that up but still refused to rectify it. I kept at them then they just cut my account off. Of course right after they took the payment out. Ive never dealt with such blatant fraud. Dont do it, its a nightmare. Internet crime syndicate. Their mockup partners are no better. That cost 9 months work and 300+ product. Like getting things off the ground isnt hard enough in this biz. I doubt you need the added headaches

MacArthur's Merch .com
Canada
6 months using the app
Printify replied February 19, 2024

We're truly sorry to hear about your experience!

This is not the experience we want you to have with us, therefore, our support team will be in touch with you soon to learn more about this matter.

July 9, 2024

good

Catchy Shopify Store
Pakistan
20 days using the app
Printify replied July 20, 2024

Thank you for your review!

January 27, 2024

The quality of printing was really poor. fuzzy and unclear one of the sweatshirts looked had been used as it had some pilling.

Home Garden & Antiques
United States
About 1 month using the app
Printify replied January 29, 2024

We sincerely apologize for the disappointment you've experienced with the received products. 😔 Providing high-quality products and ensuring customer satisfaction are of utmost importance to us.

We'll be reaching out to you shortly to resolve this issue promptly.

January 17, 2024

changing profiles, emails, and creating for beginners is very unintuitive. Customer service is very weak

FLOWER CAT
United States
2 days using the app
Printify replied January 19, 2024

We sincerely apologize for the experience you've had with our support team. We'd like to assist you further and will be reaching out to you soon. Your satisfaction is important to us! 🙏.

February 12, 2024

C'est ma toute première expérience avec vous. J'espère que ça va marcher.

Ma boutique
Morocco
About 1 month using the app
Printify replied February 14, 2024

Merci beaucoup pour votre retour ! Nous sommes désolés d'apprendre que vous avez rencontré des difficultés avec votre expérience Printify. Malheureusement, nous n'avons pas pu localiser votre compte Printify avec les informations fournies. Pourriez-vous s'il vous plaît remplir ce formulaire (https://printify.typeform.com/to/Pua3qgMA) afin que nous puissions localiser votre compte et vous aider directement ?

Nous sommes là pour vous aider et nous voulons nous assurer que vous avez une expérience positive avec Printify 🙏.