Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand platform for its user-friendly interface, wide range of customizable products, and seamless integration with ecommerce platforms. They highlight the consistent product quality, transparent pricing, efficient shipping, and reliable order fulfillment. The customer service team is noted for its quick response and problem-solving abilities. The competitive pricing model is also praised, allowing merchants to control their profit margins, making it suitable for both novices and experienced professionals.

Edited June 8, 2021

This app is completely BS and it is not for those who decide to open a real business but more for kids that want to "play" to be a business owner and I can explain why. When you create and list a product in your shop for example T-shirt or Hoodie and after some time some variant like for example "White XL" is out of stock a message will appear to let you know and you are able to automatically reroute the product to a similar provider or choose different action, but in the meantime your customers will be able to order it and you will be able to choose your best option. BUT if you create your product and in that moment you have created a variant that is missing, it will NOT SHOW AT ALL in your shop so no customers can buy it and nobody will never notify you when the variant will be back so you need to check every day and when it is back you need to RE EDIT your product design with all the variants plus the one missing (and hopefully all the other variants will still be available) and re-edit the retail price of just that variant and re-list your product creating a problem on the Layout of the product page on Shopify because the last listed product goes on the top so your manual set up needs to be re-adjusted and also if you work with shipping weight you need to re-adjust the weight of the product. ALL THESE PROBLEMS just because Printify don't simply allow you to list an out of stock variant of the product that you have created and mark that variant in the "My Store" section of Printify with the classic message "a variant is missing" giving you the possibility to reroute just that variant or decide for a different action giving your customers the possibility to still order it. THIS IS COMPLETELY INSANE if you want to be a professional business. So after I created over 100 products I see that my T-shirt WHITE XS, BLACK XL and Sweatshirt WHITE XL was never created and listed and completely missing from my shopify business... THIS IS PRINTIFY and I'm a premium account... probably quitting very soon for a different Print on Demand service that is actually professional. If you contact the support people they will read to you the manual and will suggest to you to replace your print provider without counting that you have spent so much money to get samples from most of them and choose the one that best suits your colours and image details of the designs and of course you can't just switch as nothing actually change on your product quality. They really need to talk with their Software Development team and make this change because how it does not make any sense at all, is not logic, is not practical and is not professional and does not help people who decide to build a business with Printify as a provider partner. I'M VERY DISAPPOINTED.

Crypto Cool Designs
Australia
8 months using the app
Printify replied June 9, 2021

We're deeply sorry to hear about your experience with unavailable product variants while creating and publishing the products. Your feedback is truly appreciated and will be definitely taken into consideration for further improvements to our platform.

One of our managers has reached out to you regarding the mentioned concerns, and we hope that we'll be able to remedy the situation!

November 18, 2017

Its just constantly thinking. Can't get in to the app :-(

Allsortsandstuff
United States
7 months using the app
June 21, 2018

Stick with printful and printful only. they ship garbage it takes forever and they don't care at all , gross money hungry company with no morals

Fluffy Layers
United States
7 months using the app
April 26, 2020

I have used this app for months - I sell HUNDREDS of items monthly. I was pretty happy with them until the last month. I understand that times have changed however they are not able to keep to even a 14 day turn around on most orders. When I ask for a refund for orders I am told that is not the policy. If you can't provide a service then the end consumer should be able to get a FULL refund.

Unfortunately after how they have handled the month of April I doubt I will use them ever again.

Grphc Blvd
United States
7 months using the app
Printify replied April 27, 2020

We apologise for the fulfilment delays, but as we all are in a crisis situation, our print providers had to reduce the head count per shift for safety reasons, thus, they are experiencing order overloads. Nevertheless, we assure you that fulfilment times will get back to normal in the near future; meanwhile, one of our managers will be in touch with you within the next 24 hours to see how we can make things right for you.

Edited December 13, 2021

After my last order ships I will be cancelling. I just opened my store and have had items lost in shipment, 2 customers waiting over a month for their products, 2 reprints on orders for quality. This affects the reputation of my startup and this is totally unacceptable fulfillment. I will be finding another POD distributer.

ZandyXR The Unique VR Art Boutique
United States
7 months using the app
Printify replied December 15, 2021

Hi, Thank you for your feedback!
I am really sorry to hear that you had a bad experience related to shipping. One of our managers will be in touch with you soon to help you rectify this situation.

April 8, 2019

I just received a few of my sample products to get an idea of what I'm selling. Upon receiving them, I have to say I have never been more disappointed. The quality is not clear, the alignment of the print was crooked, the paint was faded and not sharp at all. -- I want to stand behind my product and have customers love what they have, and quality is top of mind...Printify just didn't do it for me.

ellie&isaiah
Canada
6 months using the app
Printify replied April 9, 2019

Hi! We are sorry to hear about your disappointment with your sample order. A support agent will get in touch with you to make things right for you. Sometimes these things do happen (less than 1% of all orders) because printing process is automated. Unfortunately, this time it happened with you! Please accept our apologies!

Edited May 18, 2019

I have been using this POD service with our main brand on another account for almost a year now with over 1,000 orders and I can tell you one major thing about printify: if you want to make a quick buck, go with printify. If you want to build a brand, go with printful.

First lets talk about shirt quality. If you use DJ thru Printify the quality is decent. If you use mylocker it is horrifyingly bad. I cannot stress this enough. Faded, poor color, often late shipments. Printful quality exceeds DJ and by a country mile, mylocker.

It's also worth noting that printify is just a middle man operation, whereas printful is an actual company printing the shirts. This matters particularly if you use multiple POD vendors thru printify (mylocker, DJ, etc) and a customer orders products from each -- you're having to pay shipping from EACH vendor. All because Printify is a middle man.

You will wait 1-2 hours for a support reply on printify. You will wait, at most, 5 minutes on printful. Even as a middle man they drop the ball here.

There are branding options at printful like inside labeling, package inserts, and more.

There are affordable express shipping options at printful. I kid you not, to express ship ONE SHIRT thru printify costs $34, domestic. Printful it costs $6.

I can go on and on, I only wish I switched to Printful sooner. Yes you will pay more for the shirts, but you will have a chance to succeed as a brand. You will be very challenged to succeed as a brand with Printify. The customer service and quality are very poor. Make the choice.

Confidence by Hope
United States
6 months using the app
Edited September 18, 2018

Buyer Beware!

Update!
After being promised that they fixed their printing issues, its gotten worse.
4 out of 4 item were printed over multiple times, these guys have ZERO quality control. Im going to Tee Launch and Printful for better service and products.

So we just ordered (Payed for samples, and I'm glad I did before turning over (what looked like among mocks) their products to our customers. First we ordered a zip up hoodie, logo was as cheap and "knock off" looking as you can get. It looks like someone printed it in their car! And that zip up hoodie had a big clump of thread knotted up and stitched into the chest. Cant get it out.
second, we ordered some flip flops as sample (we sell tons of flip flops so this is going to hurt their pocket for sure) and the samples we received had our logo struck twice. THESE GUYS HAVE ZERO QUALITY CONTROL. Be Carful before you let them drop ship garbage to you customers.

and the forms you have to fill out remind me of the 1990's, like really? Cant build in a link within the order?

Toeholdinc
United States
6 months using the app
April 11, 2021

I like Printify because they have black mugs, I cannot find black mugs on any other supplier right now. I do not like printify because out of the two mugs i've sold so far one arrived busted. I refunded them my self and will probably be removing their products from my store after seeing how hard they are to work with based on other reviews here.

Dark Roast Cult
Canada
6 months using the app
Printify replied April 12, 2021

We're sorry to hear about the experience you've had so far. In case a product arrives damaged or broken, we always offer a free replacement or a full refund.

One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!

February 24, 2018

Wow this is easily the worst app in the store, stay right away from it! The manufacturers have the worst quality in the industry and customer service takes days and days to answer. Do it yourself you will be better off.

Living Dead
Australia
6 months using the app