Printify: Print on Demand , 5,090 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this print-on-demand platform for its user-friendly interface, wide range of customizable products, and seamless integration with ecommerce platforms. They highlight the consistent product quality, transparent pricing, efficient shipping, and reliable order fulfillment. The customer service team is noted for its quick response and problem-solving abilities. The competitive pricing model is also praised, allowing merchants to control their profit margins, making it suitable for both novices and experienced professionals.
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More expensive the sending than the product itself... The quality of the printed product is Excellent but the prices rise too much for the sending
If there was a minus zero rating it would fit. I had unending issues, sizes wrong, printing in the wrong place, items never arriving, that this company not only never rectified, they flat out would not respond about them. Do not base your assessment on an app. This company could not be any more unprofessional and faulty. My suggestion, avoid mountains of aggravation and a ruined reputation in addition to lost customers and find anyone other than this company to give your business to. I had daily orders and made this company money to boot which I so regret. Run now!
i bought a sample low top sneaker..and i wait... 7 weeks :) this compnay is like all china compnays...its bullshit... china please make your business in china..and not in europe..please
Thank you for your review!
We're very sorry to hear about your experience! One of our managers will be reaching out to you regarding this matter. We truly hope that we'll be able to help you solve this!
- Production times aren't what they tell you. I had a production date change 3-4 times before it was actually completed.
- I also had orders that were marked as shipped, not ship until a week or 2 later. I was told that they were shipped and to just wait for the tracking to update. I'm well aware that USPS scans can be delayed, but not for this long.
- The DTG socks look terrible and their explanation wasn't worth fighting. So, I took the hit on the samples and removed them from my site. I would never sell these knowing what they look like in person. Luckily I found this out before a customer bought them, as I would have been embarrassed.
- The shoes actually came out nice, but then I came to realize that they were discontinued and gave me no notice. So, I've had orders pending, not knowing that the shoes were never coming. I don't know if this is temporary, as they just didn't give any information as to what happened.
- The mousepads are also nice, but it takes way too long and not worth it for such a simple product. 2.5 weeks shipped from the Czech Republic for a mousepad.
- I'm currently waiting on my AOP Bomber sample to come in, which were also discontinued without any notification. So, I have to deal with that now since someone ordered one.
-All-in-all, I've removed all Printify products from my store (with the help of Printify, since they like to discontinue products and not tell you).
We are sorry to hear about your experience with us. Regarding all the products from ArtsAdd, including the shoes and bomber jacket, we have sent an email to all merchants on January 30th. In what concerns the production delays and the design issue of the socks, one of our managers will investigate it further and get back to you within the next 24 hours. Thank you.
horrible 4 days to repair the custom Mockup generator and still not working
I've ordered samples and got scammed by the delivery service. It arrived at the parcel which is located 2 hours drive from me. They never delivered the package but they lied about that they've tried to send it (I was home the entire day they said they delivered it). I'm not going to drive 2 hours because the delivery company doesn't do its job!!! Printify support is super slow in replying to my issue didn't even help me at all. NO REFUNDS! They didn't even try to contact the delivery to help and just tell me to drive there and get it. PS: The delivery service they use is not reachable through phone (very sketchy!)
Thank you for the feedback - sorry to hear about your experience! One of our managers will contact you within 24 hours to solve this matter as smoothly as possible.
if i could give this company negative stars i would. Absolute worst POD provider. No support whatsoever, no protection for buyers, monthy fee is a sham as we were suppose to receive discounted shipping rates however they increased 20% , 10 items still in transit after 6 weeks, 2 still in transit 60 days after being sent.. DO NOT USE THIS COMPANY UPDATE: i believe you do charge for your services by way of premium subscription..... Nevertheless I look forward to hearing from someone
Thank you for feedback! We do not charge anything for our services, nevertheless to solve this situation, our support manager will contact you within 24 hours.
Please don't bother using Printify!! I wasted so much time creating a store full of 60+ designs and launched my website. In such a short space of time I have had three issues. One was the sheer bad quality of the Gildan t-shirt & cheaply printed design. Then after one wash it had faded dramatically & was completed ruined. And then, a customer received the WRONG bloody t-shirt. It is just utterly embarrassing. It makes my company look shit because of their constant mess ups. ( I used MyLocker as the supplier). Just use Printful, seriously you wont regret it and waste so much time!!
Thank you for your feedback! We are sorry to hear that you are not happy with the first experience. Regarding Gildan shirt, that's how they are from manufacturers. We can discuss to recommend the best textile and brand based on your needs. There are other brands and textiles. Regarding MyLocker order we must apology for the situation. Errors do happen around 1% of cases (that's not much different from industry average). So, you were unfortunate to have this error on the first hand, for which we are very sorry. If you want to try some other supplier, our team will help you to select one based on your requirements for textile, print quality and price. Also, we plan to have Australian supplier very soon – faster delivery to your customers. If you read Printful reviews, you'll see that they do have errors too and prices higher than Printify.
I ordered my samples over a month ago and still haven't received them. I will be discontinuing my business with them.
At first I loved this app - not so much anymore! I sold 2 items on eBay where I have a 100% positive feedback score. I currently have two orders with two different issues placed with prinitify and to make it even worse I feel completely ignored by their customer service! One cosmetic bag is stuck in production for going on 9 days now - thats strike one on my eBay seller score for late shipment. Another customer is pissed because the tracking Printify sent me is not showing any movement through UPS for 8 days now! So yeah - now my hard earned 100% feedback score on eBay is in jeopardy. I'll be taking my business elsewhere from this point on.