Reviews (7,297)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its user-friendly interface and smooth integration with Shopify, making it easy to manage custom products. They appreciate the high-quality and diverse product range, efficient fulfillment, and quick turnaround times that enhance customer satisfaction. The responsive customer support and valuable educational resources help new merchants maximize platform use. Its global reach, including the USA and Australia, has notably boosted sales for many.

November 18, 2024

Easy to sign up, easy to add stuff and order a sample. but when a supplier makes a mistake in shipping they won't refund you. "Oh the policy is 30 days 45 days" yeah yeah why don't you guys show us the policy before I make a payment? and why don't you guys back up the users when the mistake is from the supplier? well, no problem here, a company who cannot properly ship a shirt from Us to Canada is not worth at all. BE AWARE!!

110Parts
Canada
7 months using the app
Printify replied December 4, 2024

Thank you for sharing your experience with us. We’re truly sorry to hear about the inconvenience caused. 🙏 We take issues like these very seriously and will look into this matter. Our team will be in touch with you soon to assist further 💚✨.

Edited October 29, 2024

I do love the simplicity and logic behind your platform. Thank you for making it so user friendly.
I haven't made any sales yet, but then again, I only put my product up just yesterday

Art by BeaP
United Kingdom
5 days using the app
Printify replied November 4, 2024

Your words made our day! 💜 Thank you so much for your wonderful feedback! 🌟💫

October 18, 2024

designs are amazing, everything I need is right in this app. Great app thanks.

OTIS VITO
United States
7 months using the app
Printify replied October 29, 2024

Thank you so much! 🧡 We’re so grateful for your kind words! 🙏✨

November 30, 2024

I'm a new user of this platform and so far I am truly satisfied with everything they have to offer so far. I would recommend them definitely.

Fervent Fortunes
United States
12 months using the app
Printify replied December 4, 2024

Huge thanks for your review! 💚 We’re so happy you shared your thoughts with us! 🙏✨

October 28, 2024

Very easy to use! I just started out so I can’t say much about that aspect. However I have ordered samples of the products I made and they arrived quickly and I am very proud to offer them to customers because the quality is excellent!

Craft Happens
United States
21 days using the app
Printify replied November 4, 2024

Your words made our day! 💜 Thank you so much for your wonderful feedback! 🌟💫

September 19, 2024

my experience was very satisfying because it's easy plug and play and the apps engines let you customize everything you are in control of everything you do 100% I will like to see a lot of people do this and join the team of shopify because they have a wide variety of clothing and other products that you can use design for yourself this is a very amazing and fantastic app or program that you can work with

I AM LEGEND
South Africa
About 2 months using the app
Printify replied October 4, 2024

Thank you so much for your amazing feedback! 😊 We're thrilled to hear you had such a satisfying experience with our platform. 🙌 It’s great that you enjoy the customization and control it offers! Your support means a lot, and we hope many more join the journey with Shopify! 💖✨

October 17, 2024

App really thinks of all the ins and outs of being a business owner, some of which I hadn't even thought of myself.

The Comeback Shop
United States
About 1 month using the app
Printify replied November 4, 2024

Thank you for your feedback! 🧡 We appreciate it more than you know! 😊🌟

Edited September 18, 2024

I like the new look and upgrades.
I admit that I have been nervous about launching my store and product. However it's not as intimidating as it seem.
I'm glad I finally got started, I look forward to the future.

realzen
United States
3 months using the app
Printify replied September 18, 2024

Thank you so much for your kind review! 🙌 We truly appreciate it and are always here to help if you need anything. 💪✨💚

All the best🚀!

December 1, 2024

Printify is TRASH if you need personalized products. Works fine for regular orders, but the personalized order system is broken and buggy. After following all the instructions (which are contradictory) the personalization only works if I place an order through my own system, not for anyone else. It automatically sends to production the "placeholder" item. And even though I followed all instructions and the Printify technical helpdesk couldn't troubleshoot the problem, Printify wouldn't reimburse for the hundreds of dollars worth of incorrectly printed items. Even if I order myself, it will work for one order and then won't work for another item order placed immediately after. I have to cancel my own orders and re-submit until it allows me to review, edit and manually submit. No matter what settings we've tried, Printify will automatically submit orders that need review/edit/manual submission. Their tech support can't fix it, and they won't reimburse for the incorrect orders their system sends to production. AVOID PRINTIFY FOR ALL PERSONALIZATION!!!!!!!!!!!!!!!!!!!!!!!!!

Fearless Volleyball
United States
28 days using the app
Printify replied December 11, 2024

Thank you for sharing your feedback. We’re truly sorry to hear about the challenges you’ve faced with personalized orders.

To clarify, personalized item orders are designed to always go "On-Hold" in Printify, regardless of a merchant's Order Approval settings, ensuring you can review and edit them before submission. However, in this case, it seems the "Request Fulfillment" button was used on your Shopify store. This action overrides the On-Hold status and sends orders directly to production, which might explain the issues you encountered.

This process is outlined in our Help Center article (https://shorturl.at/eQDxv), and our team is here to support you in preventing such issues in the future. 😊 Please feel free to reach out directly, and we’ll do our best to assist with this matter.

October 2, 2024

As a newly formed small business, you start out with the monumental task of purchasing and actually applying graphics to products and keeping enough inventory. You realize you need some help. Printify makes POD super easy with its easy-to-use design application, which you can use to upload your POD-licensed graphics. I can make digital art in my choice of graphics program to my liking and upload it to whatever materials I choose through various printers throughout the US. The more I look around the design app the more I love it, you can change the background of the display to make it look better for your mockups. Clothing color and sizing selections are great too, so you can offer xs-5XL to people, and you can see the percentage of cost versus profit up front to know how to price your products. My first samples have just come in and I adore them and know I made the right decision going with POD.

Duckie's Sweet Designs
United States
6 days using the app
Printify replied October 4, 2024

Thank you so much 💖, your review truly warms our hearts! 🙏