Printseekers: Print on Demand

No customer service. When I set up an appointment I was told that they only provide that service to 'larger enterprise clients'.

When I complained he handed me off to someone else and said I would here from him 'shortly'. I did not hear from him until the next day when he sent me an email that was supposed to answer my questions.

The following day I get an email saying I had missed my meeting...one that Printseekers apparently forgot to tell ME about. He says he can set up another meeting but needs to know my time zone. I tell him what time zone I am in. He never responds back. Silence. Crickets. I guess because it was Friday.

Customer service is extremely poor. Communication poor. They don't value you unless you are already a big company with lots of orders. They said so in their email.

They work through emails. I don't sit in front of my computer all day waiting on the emails when they feel like responding.

I terminated my account.

Fixing any sort of issue with your art is basically a no go. They will declare it a transit issue and not their problem. I have never seen worse customer service

This POD app has made my production process so much easier by simplifying the workflow. The print quality is great, and the integration with Shopify was smooth and hassle-free. Customer support is very responsive and helpful!