Printseekers: Print on Demand

Switching from my old POD provider to Printseekers was super smooth. The app was easy to set up and the custom sizing options give me a lot more flexibility for my store!

No customer service. When I set up an appointment I was told that they only provide that service to 'larger enterprise clients'.

When I complained he handed me off to someone else and said I would here from him 'shortly'. I did not hear from him until the next day when he sent me an email that was supposed to answer my questions.

The following day I get an email saying I had missed my meeting...one that Printseekers apparently forgot to tell ME about. He says he can set up another meeting but needs to know my time zone. I tell him what time zone I am in. He never responds back. Silence. Crickets. I guess because it was Friday.

Customer service is extremely poor. Communication poor. They don't value you unless you are already a big company with lots of orders. They said so in their email.

They work through emails. I don't sit in front of my computer all day waiting on the emails when they feel like responding.

I terminated my account.

Fixing any sort of issue with your art is basically a no go. They will declare it a transit issue and not their problem. I have never seen worse customer service