This app is incredibly overpriced, and their pricing practices are deceptive. They count each page view towards your pricing limit - if you run an e-commerce store like mine one user session can rack up 50-100 page views. So even though that user sees the popup only once, you get charged as if they saw it 50-100 times!
The app is easy to use and install, but you will find yourself quickly paying hundreds of dollars a month for it. It was a huge waste of my time.
Hi Guys, if you are looking for a serious emailing app to work with, this is not what you are looking for. Customer service cant answer emails in 2 days, keep getting auto-replies and copy-paste answers over a week. It is like your are talking to an automated answering system. Probably you are!
Dont make 18K positive reviews fool you, probably they are fake. I hope i can get my money back :(
mal !! se cae la pagina todo el tiempo, no me deja enviar ningún tipo de campañas, pago el plan y me dice que no lo he actualizado, hasta el momento mala experiencia
The Morphbag by GSK
It has hidden costs, which I find unacceptable as lack of transparency and it does not seem to load the necessary data from shopify
I used exit email capture in a few weeks and then it just crashed and got messy on my site. I wrote to them and send the screenshot to them. But i got not any support at all. Instead some seller tried to sell a subscription on me. I will never pay for something that does not work.
This app used to be fantastic. We told everyone about it. Shared it with all our merchants we knew. And the support staff were incredible. They changed their model. And became another one of those apps - that care more about enterprise customers - and less about mom and pop stores struggling.
not free, just cheating not free, just cheating not free, just cheating not free, just cheating not free, just cheating
APP does not work. Won't verify my domain and the instructions it gives you to do it is outdated. Theres no "Manage domains" for Shopify. Would recommend OCU for sure!
Woodland Clothing Co.
I haven't even used it yet. So the fact that it's asking me for a review tells me it's probably junk.
TL;DR -- this app is awful compared to JustUno or OptiMonk. But much worse, they are incredibly unethical in their business practices. I would hope that Shopify would police this sort of BLATANT unethical activity on apps in their store...
BEWARE! I started a trial of this software ~18 months ago. I deleted the app before the trial was over.
I have come to find out that, depsite deleting the app AND submitting a ticket to their support, they CONTINUE to charge me $79/month every month.
As support will do nothing, unfortunately I have to go the route of a credit-card chargeback. Very unethical, Privy...
BEWARE -- THIS APP IS BILLED OUTSIDE OF THE APP STORE ECOSYSTEM, AND THEY WILL CONTINUE TO CHARGE YOU LONG AFTER YOU HAVE DELETED THE APP. (also, they will charge you at a rate higher than any plan they have listed...)
When I informed support, they could indeed see that
1) I had uninstalled during trial (18 months ago),
2) I was on a trial of a $20/month plan
3) They have been charging me $79 month every month, and continue to do so after this has been brought up to support.
This is clearly unethical and illegal. Fortunately I have recourse through my credit card, but it is sad that a company of Privy's size would resort to such blatantly unethical behavior.
I could have chalked it up to an honest mistake, but no...they continue to charge me even after I have pointed it out. (I literally don't even have a login....I deleted the trial during the trial phase....) No joke -- they tell me the only way to cancel is to login. They CONTINUE to charge me. I do not have a login (never have... I went through the app store to login back when I was trialing them in 2018....)
I do hope Privy decides to do the right thing before I have to go through the credit card. I hate to say such nasty things about a business, but this behavior is simply unethical. Truly, I hope you recognize your error and rectify it immediately...while it is sad that it will have taken a review to finally get any action, it is better than nothing....