Privy ‑ Email, SMS & Pop Ups

Very happy with it so far. Easy to use and the pop-up looks nicer than what I could have made on my own

Disappointed. Spent time creating the campaign and just had two questions I needed help with to complete it. Was responded to with a read the How To page, which I had obviously done and hadn't found the answers there. Which he responded to with a rude this = that (still not answering the question). Could have been a good 5 stars but there are far too many good apps out there with incredible customer service to waste time on one that is not helpful and rude.

We have tested out several other similar apps and we chose to roll with Privy for the following reasons:

1) Privy works on mobile - Check
2) Privy looks great and easy to use - Check
3) Privy reporting metrics are easy to understand - Check
4) Privy sync’s with other mail app’s - Check
5) They have a very unique banner option that we really enjoyed testing out. A lot of other apps have similar feature sets, but we really fell in love with one of Privy’s banner sets. Yes, great design can tilt the pendulum.

**Bonus**: Offer codes that can only be used once or for first-time purchases.

If there was a single drawback ( and this is 100% manageable one if you have patience ) the backend isn’t the easiest to navigate. It looks very un-intimidating with the colors and fonts, but the UX/UI is slightly confusing with all of the tabs inside a campaign having their own set of options that open in different pages. You can sometimes forget where certain actions are to adjust or change.

This is par for the course though, and any e-commerce owner should understand this more then the common person. The Privy team needs to see where the pain points are and I am sure they will adjust the app accordingly.

For the robust feature sets provided by Privy, and the well designed easy to set up mobile compatible opt-in banners, I think it would be hard to find a better option out there that would suit our needs.

It simply works. Easy to use, and very nice to configure and customize.

What a great app! Easy to use, support is there for you to guide you through any issues and it has worked for me. I'm a new business and this is the second time I have used their services.

Worked great from the moment we installed! Started seeing growth to our email capture list immediately. Averaging 10 a day since day one when we used to get about 1 every day or so. Great product! Can;t believe its free!

Super easy to set up and use. It's simple and works great for what we need without any cost :) Already had people sign up to our newsletter. Easily integrates with Mailchimp.

For my needs, the free app works like a charm. Customer service is quick to respond as well. I'm getting sign-ups at a conversion rate of 2%+, so all is well :)

Love the simplicity of this app. I've use few apps and this is simply simplest to work with. It does the job as well.

Very good app, very easy to install and manage. We have already been successful in getting signups on a daily basis. The biggest question we have had is "what do you put on your pop up to gain the customers interest to sign up?" We are testing several messages currently and getting it dialed in.