Anmeldelser (24.935)

Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 75 % af bedømmelserne er på 5 stjerner
  • 17 % af bedømmelserne er på 4 stjerner
  • 5 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
25. marts 2025

We have been using Privy for some years now - both for pop-ups and emails. I have always found it easy to use and it allows us to grow our email list. Great help from Jose today with few ideas I needed help on.

BathLab.co.uk
Storbritannien
Mere end 2 år bruger appen
8. april 2025

David Sanchez was an immense help in setting up our DNS. He was incredibly professional, friendly, and always willing to assist. With his expertise, he guided us through the entire process quickly and efficiently. It was a pleasure working with him, as he took the time to answer all our questions and ensure everything was running smoothly.

I highly recommend David and his support. If you're looking for someone who truly knows their stuff and offers excellent customer service, look no further!

LanaLu Boys and Girls
Schweiz
28 dage bruger appen
16. januar 2025

Some of the quickest customer service I've experienced was from Jose at Privy. We had one minor issue and it was isolated and then rapidly resolved. This app has also helped tremendously with gaining new customers and customer outreach.

NH Vintage Vinyl
USA
8 måneder bruger appen
3. april 2025

Privy has been a great tool to capture new email addresses. But more important than the app itself is the support. I can hop on to get chat support and everyone is super nice! If you don't have Privy, this is a *must add* to your store!

Fan Sparkle
USA
Næsten 2 år bruger appen
6. januar 2025

I am just starting up with Privy. Small business - so far so good. Easier for me to use than some other apps I have tried, and the price is acceptable. I had great support from Melanie with a Zoom call and from David about verifying the domain. And I just contacted Jose on a Chat and he responded quickly and was extremely helpful with his answers to my questions. Great customer service! Looking forward to growing my business with Privy!

EQUINE HOOF SOLUTIONS
USA
11 dage bruger appen
19. november 2024

PRIVY integrates seamlessly with our shopify store. Pop ups, emails, sms, reporting. You can customize every detail to match your websites theme. Additionally, I love how helpful their team is. I highly recommend PRIVY for anyone looking to maximize their store's potential.

Run Republic
USA
Mere end 4 år bruger appen
14. januar 2025

Privy is a great tool to enhance your shopify store. It has many features and integrates with many popular apps. Their support team is amazing and they'll make sure you get the best possible solutions.

Highly recommend.

Icy London
Storbritannien
4 måneder bruger appen
20. november 2024

Unfortunately, we are experiencing issues with the pop-up during Black Friday, and the first-line support team doesn’t seem willing to fully understand the problem or take the time to resolve it. It’s been over 48 hours, and all we’ve heard so far is: “Yes, the pop-up appears.”

We are already aware that the pop-up appears, but what we need is an analysis of *why* it is showing up more than 1,000 times with a 0% subscription rate. Additionally, we are receiving emails from customers reporting errors after signing in.

Could someone from the complaints department please review this ticket?

islamitischekleding.nl
Holland (Nederlandene)
Næsten 4 år bruger appen
Privy Operations svarede 21. november 2024

I'm Alex, the CEO of Privy. So sorry to hear about the trouble. Our Head of Customer Experience is reaching out right now. We'll get any issues sorted.

26. februar 2025

Have really enjoyed the app. The support team has been super helpful. I just spent about 35 minutes with Jose helping me through some of the issues I was having. Still early days in my use but highly recommend.

Dr. Dave's Primal Essence
USA
7 dage bruger appen
7. april 2025

Jose M helped me integrate my old store to my new one. Privy is the best.

Scented Serenity Candles
USA
3 måneder bruger appen