Privy ‑ Pop Ups, Email, & SMS

Only just installed so not sure.

Just sick of seeing that popup spamming me for a review everytime i open the web page so there you go

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Imagine getting targetted ads from this company only to have them not let you log in via Shopify. I wish I could use it but this is terrible

They do not stand behind their support. I emailed them for support on an issue I was having and when I followed their supports direction I ended up sending an email to 5-6x the number of customers I wanted to. When I asked to not be billed for their mistake, they refuse to do so. Many people would consider this fraud as they can give you the wrong directions to intentionally increase their billing for your account. They charge by page views and not a flat fee so this leaves all kinds of room for intentional abuse of support. If your money is not important to your business, they are the right choice for you. They will not correct their mistakes and will even bill you for them with a smile and tell you to go ahead and file a claim with your bank if you do not agree. Worse customer service I've ever had.

A certain way to slow your website (just check it on google speed insight to make sure that is really slowing it). We are yet customising the app and trial gone. Spent hours to optimize text on that pop-up and lose it now. Support couldn't help me to just see what I wrote there. Support S*ks. Go away for Klaviyo no way you could compare

this is a great app, but being constantly asked to review the damn thing interferes with user-experience.

coupon codes only work one time! Abandoned checkout email has a bug and send the product image only sometimes!

just installed, let's see the results in few days ........................................................

I agree with Cjartcanada everything about this popup software is confusing and difficult to get working, if I can't figure this out in another 60 minutes I will be terminating my account with Privy. How did they get away with this, its awful!