Privy ‑ Pop Ups, Email, & SMS

We used the pop up function for free for years. Now it is significantly overpriced. The app significantly reduced website speed even when it wasn't functioning.

APP randomly shuts down. We had an entire sale linked to the wheel and it just disappeared on day. Horrible app.

People put in there email address and never receive their email with coupon code or link. I am over this.

This app charges based on the number of mailable contacts that are added to your account, even if you aren't using the Privy pop-up to add the contacts. So, your account will continue to grow as they sync any contacts gained by Shopify through sales or sign-ups on your site. We found this out recently when we paused our Privy campaign but then were unexpectedly hit with a price increase because ...

No more free plan. Faulse ad! Too expensive plans for small businesses! No more free plan. Faulse ad! Too expensive plans for small businesses!

Stay away from this app unless you want a flood of unstoppable spam customers signing up by the minute. There is no option to protect incoming customer sign ups from a "bot" hijacking your pop up and delivering fake customers by the hours.
The company offers no solution after I reached out to their support.

We had submitted a very positive review for the free version. Now we have subscribed for the email package and paid money we have got to say that their platform is one of the most annoying most difficult platforms to work with. We have been trying to set up one email and the tools to build the email just keep frustrating us with hard navigation and ahh it's annoying

going to leave because of new pricing :( very tricky behaviours when you are looking tied in! I hope they can reverse this decision as otherwise a good tool.

This app was great as a free app. Suddenly charging based on website views rather than a subscriber list means my costs have gone up 140%. Other companies charge less than half of this.

Was happy with the service UNTIL they decided to pause my free plan campaign I had set up saying that my search volume was getting too high. So they advertise the next paid plan is required when you receive over 5,000 visitors/month. That's fair but I am currently at 2,500/month. VERY VERY shady practice if they falsely advertise plan limits like this. If not resolved you will lose my site.

** ...