Privy ‑ Pop Ups, Email, & SMS

Our company has used several email providers over the years. We have been with Privy for just over a year now and absolutely love it. The customer service is wonderful. They were very helpful in getting us set up, and with every step along the way since then. They are fast to respond, whether in live chat, email or with our customer service rep. They do a great job of educating and giving us ideas. The automations have been a game changer for us. We love being able to search campaigns. Highly recommend.

Jose and the privy support team have been very helpful! Quick replies to chat and email and actual support with videos when needed. Love this platform

Jose was amazing. Best customer service I’ve ever ever had.! On another note, please improve your user interface with mobile. I could barely send an email through that.

Amazing customer service! I was having an issue with an automated email being sent and Jose was able to fix the problem almost instantly.

We have been using Privy for nearly two years and each time I run into a small hiccup it is fixed quickly and properly.

Good application and super customer service !

Privy is the best email & sms plug-in for your Shopify. They have everything you need and online assistance that is super responsive. Shoutout to Jose for helping me out with fixing my problem with my emails going straight to spam mail!!!

David was amazing in helping me get set up. He was very informative about the process. Thank you David

I recommend this app in all areas. It has helped me a lot. If there is ever an issue, it’s a breeze to fix. I love it here! Thank you to my last rep Karol C that helped me so much! The best!

I've always had excellent customer service. I just had an issue and Jose tested and provided a solution immediately. I really appreciate the Live Chat feature and their responsiveness.

Andres just helped me with a new issue and was extremely helpful and quickly addressed my issue.

i have been using this app for many years and the customer service is excellent! They help with any issues i had and follow up to see if everything is working fine. I am very happy with this app and their customer service!