Anmeldelser (24.815)

Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 75 % af bedømmelserne er på 5 stjerner
  • 17 % af bedømmelserne er på 4 stjerner
  • 5 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
Redigeret 16. august 2019

I'm pretty upset that they are going to start charging me $35 a month. I wanted to only upgrade to the $20 a month version but now I'm forced to do the more expensive one, even though I don't get that many email signups with the $20 one and wouldn't max out the $20 plan. They get you hooked with the free version and then they screw you over by pausing your campaigns and forcing you to upgrade to ...

Socobotanicals Com
USA
Mere end 2 år bruger appen
12. december 2022

BEWARE! They stole my money for over 12 months.
I cancelled our account via my Privy account but because the app was still installed on Shopify they continued to take money out of our account and will not refund even though they can see we cancelled. USE KLAYVIO INSTEAD!!!

Bitesoft Co.
Australien
Mere end 2 år bruger appen
Privy Operations svarede 14. december 2022

Hi there,

I am happy to clarify here; since our app was not removed from your Shopify store, the charges did continue. It is important to cancel as soon as our app no longer ...

27. marts 2022

Canceled Privy 6 months ago. But it continues to withdraw money from the bank, also it’s double amount, 60USD! The support tell different stories everyday. The app already debited money from the bank account 12 times. Promised refund, but it’s not! Close that scammers immediately!

yesUndress
Ukraine
Mere end 2 år bruger appen
14. august 2023

They Don't really help you set up things. they give you a crash course for 30 min and after that you are on your own. they don't have a direct customer service number where they can help you set up campaigns step by step. They could add that and it would be very worth it.

ROS 3 CLOTHING CO.
USA
Mere end 2 år bruger appen
25. marts 2020

This app used to be fantastic. We told everyone about it. Shared it with all our merchants we knew. And the support staff were incredible. They changed their model. And became another one of those apps - that care more about enterprise customers - and less about mom and pop stores struggling.

Cactus Watches
Australien
Mere end 2 år bruger appen
29. juli 2019

This is my experience with this company. I met with a sales representative online to make sure that I this company was what I needed. I am very small and just launched my website to collect emails. We discussed the various plans and I was assured that Privy would meet my needs so I signed up for their email plan. The next day after I signed up, the company had an 'internal event' so there was no ...

Sweet Susie's Embroidery
USA
Mere end 2 år bruger appen
6. maj 2022

I'm just going to keep this short and sweet. Test everything before you commit to a subscription. Their email capabilities may cause more problems than actual benefits, in which may even negatively impact your business. Sales team is too pushy and doesn't seem to care about your needs or concerns. All they care about is upgrading you to their latest plans and keep calling me non stop. Bad ...

Love Japan For Life
Canada
Mere end 2 år bruger appen
Redigeret 3. juni 2019

I like the pop ups and how I'm able to design them. However their customer service is frustrating. I used to have a 'chat' feature available and it disappeared. And it's been hours with no response via email on an urgent issue. I do not recommend because of lack of support, and I will be looking elsewhere for my newsletter management.

Topaz & Pearl
USA
Mere end 2 år bruger appen
13. maj 2021

Increased their price from $10 a month to $13 a month and now to $30 a month. For a small business it's a hard hit. Very disappointed and it's a great time to switch to Klaviyo.

Bizbriz
USA
Mere end 2 år bruger appen
Privy Operations svarede 18. maj 2021

Thank you for sharing this feedback. At Privy, we’re thrilled to have been able to offer our plans as we have all these years. However, over the years, we've evolved our ...

9. oktober 2023

doubled their plan prices in one year, and the app doesn't really make the difference

Mia Bambina Boutique
Canada
Mere end 2 år bruger appen