Privy ‑ Email, SMS & Pop Ups

Once you subscribe, you'll get charged forever. They don't provide customer service contact number or email. They charge 6 months more after I uninstalled the service. Worst customer service. I had to contact the card company to stop charging it.

Jose was immediately and repeatedly responsive and solved our problem. Thank you, Jose!

Responsive & friendly customer support! Jose was fantastic and got me the answers I needed quickly.

Super available and ready to help with expertise..AND... it's a real person on the other end! The best.

This app works perfectly for my needs and integrates seamlessly with Shopify. The customer service is very easy to reach, responsive, and eager to resolve any issues. I highly recommend Privy.

Jose jumped in ASAP and helped me finish editing a Display - good CS!

Excelente servicio.

First time user of Privy so ran into some issues with trying to upload contacts from Shopify. Started a chat help session and it was amazing. Jose jumped on within a minute and within 30 minutes he had taken care of the issue and importantly provided materials so I can do it myself next time.

We've been using Privy for almost a decade now and it has quadrupled in usability and usefulness. They are always adding new features and it works seamlessly with Shopify.

What really impresses me is their customer success staff. Especially Henry. What a beast! We redid our old popups and got a 5x better signup rate. Great company and will continue using for years.

David Sanchez was an immense help in setting up our DNS. He was incredibly professional, friendly, and always willing to assist. With his expertise, he guided us through the entire process quickly and efficiently. It was a pleasure working with him, as he took the time to answer all our questions and ensure everything was running smoothly.

I highly recommend David and his support. If you're looking for someone who truly knows their stuff and offers excellent customer service, look no further!