Rezensionen (24.914)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 75 % der Bewertungen sind 5 Sterne
  • 17 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
Bearbeitet am 17. April 2019

It’s cool. It’s fine. I’ll keep working with it. The paid version is kind of high.....................helo..nono. The review pop up

Addison Lane
Vereinigte Staaten
Mehr als ein jahr mit der App
9. August 2018

Had to turn it off because it wasn't syncing with shopify. Potetial customers saw wrong information and made me look like a liar or a cheat. Multiple emails and messaging and no reply. Even shopify reached out for me, and still no reply after a week. Caused us to waste money on a relate social campaign.

Mozzi Magic
Vereinigte Staaten
Mehr als ein jahr mit der App
4. Februar 2020

Their product is good, I have no problems with it. The thing I don't like is the retention tactics they use to keep you subscribed to their services. It takes a click to set up a plan to use Privy, but you have to reach out via email for them to cancel your account. I reached out last month to cancel my plan or look for a way to reduce the bill amount but I never got a response. Now I only want a single option, which is to cancel it altogether. At least have a phone number to call or a self service section. Live chat says they can't process cancellations which only make things less convenient.

Make sure you have a ladder ready to climb out before you jump into this hole.

BluPandas
Vereinigte Staaten
Etwa ein jahr mit der App
Privy Operations hat geantwortet 6. Februar 2020

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

Bearbeitet am 26. Juni 2019

How can you ask for a review after using your app for 2 min. ? Please let me test your services before asking me for a rating every other second.. I'll give a review when ready!! Please read text

superliv.no
Norwegen
Etwa ein jahr mit der App
Privy Operations hat geantwortet 26. Juni 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

7. Mai 2018

asked for a review before i even had a chance to try the app

Reptilesandinverts
Australien
Etwa ein jahr mit der App
23. April 2019

This app has many glitches and if difficult to operate. The email pop up just layers each element on top of one another instead of listing the elements one below the last.

Sweet Simplicity Boutique
Vereinigte Staaten
Etwa ein jahr mit der App
Privy Operations hat geantwortet 23. April 2019

Thanks for your feedback and sorry for any frustration you are experiencing. The elements are layered so that you can create different design effects and control exactly how your pop up looks. You can also reorder the layers by dragging and dropping them so that they look and behave the way you would like. We always recommend the form and submit button being the top two layers so that nothing is blocking that experience. If you need help, give us a shout at support@privy.com

Bearbeitet am 22. Februar 2019

Not sure yet - just installed it so let's wait and see after a little while of setting up using etc .

ELY SÉIDE
Vereinigtes Königreich
Etwa ein jahr mit der App
30. November 2020

Launched a site 1 month ago - not advertised fully - slapped with 35000 impressions. The manager will not accept their system at fault, I know best attitude. Will not agree Google Webmasters data either. Beyond disbelief.

BridalSparkles
Vereinigtes Königreich
Etwa ein jahr mit der App
14. Juli 2022

Beware! I'm charged twice for this app - emailed shopify who notified them so they could get in touch but never heard a think. Received my latest invoice and again charged twice!! I have removed the app which I also believe to be detrimental to SEO since they are the largest impact on slowing down a website and tabs that get in the way of navigation

Djuna Studios
Vereinigtes Königreich
Etwa ein jahr mit der App
28. März 2023

They sent an email out saying there would be a SMALL price increase, but did not state the amount. They said you would see the increase on your next bill, of which it was doubled.

Menace Clothing Company
Vereinigte Staaten
Etwa ein jahr mit der App