Rezensionen (24.917)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 75 % der Bewertungen sind 5 Sterne
  • 17 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
30. Juli 2022

Beware: Like all other reviews I got caught in Privy's scam, they initially quote you $45 a month and then months later they start charging you $120 more a month, which they tell you that since I have gotten more emails I am charged because of it, I used it for one pop up and one abandoned cart email campaign, which neither helped to gather more emails. This app left a bad taste in my mouth on how these apps can change their amount of payment without letting you know. $165 a month for an app is not worth it, especially Privy is not worth it. Alas, I do see there is a pattern of this behavior in the reviews.

Cleaverandblade.com
Vereinigte Staaten
Mehr als ein jahr mit der App
Privy Operations hat geantwortet 1. August 2022

Hi there,

Our billing team has checked and see that the increase in price came from the 3 imports of contacts made to your account. As your number of mailable contacts increases, so does the price.

You can also see our pricing here: privy.com/pricing.

If any further help is needed, please email billing@privy.com and please reference ticket number #178712.

3. Februar 2021

!!! STAY AWAY !!! It's scam for no-brainers. Stay away!!! They give you some "free" staff, then ok, you agree to pay $30/month. You spend your time to write a letters, to design texts. After one month, they ask you $350/month because of "popup views". Really guys? They told you "write our sales to get a better pricing", they give you $100 off. They attribute orders being "because of Privy activity" but it's not. But anyway $250/month it's too much. I never write negative reviews. But I want you guys to stay away from these scammers.

PPN FR
Vereinigte Staaten
Mehr als ein jahr mit der App
Bearbeitet am 17. April 2019

It’s cool. It’s fine. I’ll keep working with it. The paid version is kind of high.....................helo..nono. The review pop up

Addison Lane
Vereinigte Staaten
Mehr als ein jahr mit der App
9. August 2018

Had to turn it off because it wasn't syncing with shopify. Potetial customers saw wrong information and made me look like a liar or a cheat. Multiple emails and messaging and no reply. Even shopify reached out for me, and still no reply after a week. Caused us to waste money on a relate social campaign.

Mozzi Magic
Vereinigte Staaten
Mehr als ein jahr mit der App
19. Mai 2017

I havnt used it yet but it wants me to review it so here is my review, i will change review after i figure out how it works

Smarthempoil
Vereinigte Staaten
Etwa ein jahr mit der App
27. Juli 2017

its so annoying how they keep asking for reviews and wish the pop ups were more customizable

Nina Clothing
Argentinien
Etwa ein jahr mit der App
4. Februar 2020

Their product is good, I have no problems with it. The thing I don't like is the retention tactics they use to keep you subscribed to their services. It takes a click to set up a plan to use Privy, but you have to reach out via email for them to cancel your account. I reached out last month to cancel my plan or look for a way to reduce the bill amount but I never got a response. Now I only want a single option, which is to cancel it altogether. At least have a phone number to call or a self service section. Live chat says they can't process cancellations which only make things less convenient.

Make sure you have a ladder ready to climb out before you jump into this hole.

BluPandas
Vereinigte Staaten
Etwa ein jahr mit der App
Privy Operations hat geantwortet 6. Februar 2020

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

Bearbeitet am 26. Juni 2019

How can you ask for a review after using your app for 2 min. ? Please let me test your services before asking me for a rating every other second.. I'll give a review when ready!! Please read text

superliv.no
Norwegen
Etwa ein jahr mit der App
Privy Operations hat geantwortet 26. Juni 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

7. Mai 2018

asked for a review before i even had a chance to try the app

Reptilesandinverts
Australien
Etwa ein jahr mit der App
23. April 2019

This app has many glitches and if difficult to operate. The email pop up just layers each element on top of one another instead of listing the elements one below the last.

Sweet Simplicity Boutique
Vereinigte Staaten
Etwa ein jahr mit der App
Privy Operations hat geantwortet 23. April 2019

Thanks for your feedback and sorry for any frustration you are experiencing. The elements are layered so that you can create different design effects and control exactly how your pop up looks. You can also reorder the layers by dragging and dropping them so that they look and behave the way you would like. We always recommend the form and submit button being the top two layers so that nothing is blocking that experience. If you need help, give us a shout at support@privy.com