Rezensionen (24.914)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 75 % der Bewertungen sind 5 Sterne
  • 17 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
23. März 2017

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Curated Brew
Vereinigtes Königreich
Etwa ein jahr mit der App
30. April 2018

I signed up for this app and filled out all the information but when I come back, my company isn't even listed! I have set it up twice. I thought this was supposed yo be a really good app?

Anderson Adventures
Vereinigte Staaten
12 monate mit der App
6. März 2018

Good but doesn't work on iPhones. Fatal flaw!

Burkek
Vereinigte Staaten
11 monate mit der App
2. November 2020

Last month I uninstalled privy because of several reasons, and today, I want to re-installed, but I'm shocked because privy will charge me for $140/months Last month I only paid for $20/month via Shopify. Their price increase so significantly and does not make sense.

Softlens Queen
Indonesien
11 monate mit der App
31. August 2018

Not really happy with how quick they put a campaign on the site without really saying they would do that.

Wizard Pins
Vereinigte Staaten
11 monate mit der App
Bearbeitet am 4. Oktober 2019

I used this app during an important campaign and did not have any email addresses added. I found out afterwards the app had disconnected. Very frustrated w

Rentals Coach
Vereinigte Staaten
11 monate mit der App
Privy Operations hat geantwortet 7. Oktober 2019

Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.

9. Februar 2023

I have been a customer for almost a year. Today we got word that the basic plan is doubling from $15 a month to $30. Like many small businesses this is not an easy time. I am basically being asked to pay double for no extra features. So much for any customer loyalty.

8 Cool Cats Jewelry Shop
Kanada
11 monate mit der App
Bearbeitet am 10. Juni 2022

Outrageous fees. They will bind you into a contract for months and force you to pay a termination fee if you decide to switch.

Hystar
Vereinigte Staaten
11 monate mit der App
Privy Operations hat geantwortet 11. Juli 2022

Hi there,

Our billing team has checked with your customer success manager - we see you signed a contract for 12 months. After March of 2023, the paid plan will be moved to monthly and can then be cancelled. This will not cancel when changing to monthly, so please contact us at that time to help.

Please note, we do offer month to month plans and will never force a merchant into a contract. If you still need assistance, please email billing@privy.com.

Bearbeitet am 20. April 2018

The app displays at 325px width on 320px width phone screens creating a horizontal scroll - a coding issue when I looked into it. Even if I override the CSS to set it to 320px the app still creates a scroll bar based on the initial 325px setting.

After contacting support I was told in a condescending tone that the app was performing as intended, and I should try adjusting the settings to fit the screen size - which would result in the window displaying at 320px on all screens - not scaling the entire pop-up as it should be coded to, and indeed is on every other screen size. Support seems either incompetent or uninterested in helping solve the problem properly.

Uninstalled and switched to Mailchimp forms.

Pushing Pixels
Vereinigtes Königreich
11 monate mit der App
10. August 2018

Only started my shop... I can see how amazingly helpful this will be.

Thank you,

The Vegan Supplement Market

Thevegansupplementmarket Com
Irland
10 monate mit der App