Rezensionen (24.921)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 75 % der Bewertungen sind 5 Sterne
  • 17 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
9. Dezember 2019

It's quite difficult to understand. There are nothing to help you understand what each item is and how to use it (hover overs or links to explanations). My intent is to offer a download to a client when they sign up for an email, nothing to help me understand how to actually accomplish that. I will be uninstalling and continuing to look for a solution.

ShinersView
Vereinigte Staaten
6 tage mit der App
Privy Operations hat geantwortet 13. Dezember 2019

Thank you for the feedback. If you're still interested, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training to see what Privy can do for your business.

Bearbeitet am 3. August 2020

I have spoken to customer service and I was charged $10 for the email to be sent to no one. I ended up using the shopify email where I saw that 10 people out of the 15 contacts are subscribed to my newsletter. I dont understand and from what your representatives keep telling me it seems the email can only be sent to people that have purchased. Worst App ever. Even if I misunderstood and still dont understand it is way too complicated to figure out why the emails are not being sent. The reasons explained to me by your representatives make no sense to a normal person. Also the fact that removing the app alone does not close the paid plan is a rip-off. I really dont understand why i paid $10. I hate this service. I feel like you guys took advantage of a new customer that was willing to pay you. I hope you guys feel good about the jobs your doing. Good riddance.

Nova Views
Vereinigte Staaten
6 tage mit der App
Bearbeitet am 4. Dezember 2019

Just installed, testing out. Looks like it requires you to review with a certain amount of words and starts before completing setup. Trying to figure out how to change the send from email. It's not finding my DNS records right away. Reading their help files. Hopefully I will figure this out soon.

DiscountPC.com
Vereinigte Staaten
6 tage mit der App
15. April 2018

so far so good..still trying to figure out how to use it

Fitness Mojjo
Kenia
6 tage mit der App
22. April 2020

Het zou leuk zijn als het beter werkt, probeer in tekstvak iets te veranderen en krijg altijd een foutmelding

Blush!
Belgien
5 tage mit der App
5. September 2019

I really like my email design, however, when doing speed test through google, this slowed my website down too much, which would impact rankings. The link attached to my pop up also impacted my page. & $20 is a bit much for an email sign up.

Lux iCases LLC
Vereinigte Staaten
4 tage mit der App
Privy Operations hat geantwortet 5. September 2019

Thanks for the feedback and sorry about the issues you are experiencing. Privy should never slow down your site speed or affect your search ranking. I forwarded this issue to the support team and they should be in touch.

7. Juli 2019

it doesn't sync the customers the opt in for newsletter in my website, I don't see the point of having the app if it doesn't sync my customers

Budgie World
Israel
4 tage mit der App
Bearbeitet am 26. November 2019

Haven't used it yet and forced me to make a review. So not sure what it wants me to say. Maybe give me some time first.

DK Vintage Club
Kanada
3 tage mit der App
21. August 2019

i have no idea how is work
can not see my discount code
don t know how to set up yet
i canceled before i think i will doit again

Colombo Shop the Online Store
Philippinen
3 tage mit der App
Privy Operations hat geantwortet 22. August 2019

Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up at support@privy.com

2. März 2018

i like buy something Your review is too short. Enter a comment that is at least 30 characters
Rating must be selected

Fashion8888
Kanada
3 tage mit der App