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your app ask's questions without explanation.
Havent had a chance to use the app yet because it made me review first....will change rating after use
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
Terrible at creating emails. Doesn't send to all contacts. Support is very slow. NOT an alternative to Mailchimp. Really only good to get newsletter signups not to mail anything to anyone. Also, they don't want to let me submit this bad review which may be why they have a 4.7 star rating.
Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.
Clunky plugin that is very difficult to use. Takes forever to contact support just to be brushed off.
Thanks for the feedback. This is definitely not the experience we want our customers to have, and we sincerely apologize. We appreciate your patience and understanding - someone from our support team will be reaching out ASAP.
Ridiculous to have to provide a review to even start using the app. So, you get one star. And another line to reach the 100 character minimum.
Kept malfunctioning. I tried deleting contacts and later they tried to join and couldn't .... and not all new contacts were passed to my integrations like Mailchimp.
FAKE.............. Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Thanks for the review. Let us know if we can be of any help at support@privy.com.
It was fabulous during the FREE trial. Everything worked. Then everything stop working. I'm not even close to the end of FREE trial. Then I get an alert that I need to go to the paid program because I'm at over 2500 views? Not sure where they get this data from. I started this online boutique on Jan 22 and as of today I only have 255 page views? I wish I was in the 2000 views. Seems very shady to me! When my campaigns stopped working I ran the A/P test and now it seems how to push my views only on there end to the 2500 but everywhere else it states different? Google Analytics, Shopify Analytics. So privy not happy with the force of making people pay for a service that is not even working properly for the past few days. My RANK is a 0
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.
Support offered no real support, simply wanted to pass the buck.
Couldn't sync my previous subscriber's list. Generally too complicated. Annoying app