Rezensionen (24.815)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 75 % der Bewertungen sind 5 Sterne
  • 17 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
26. September 2024

The support is quick and nice!

Tinybook Whispers
China
4 monate mit der App
9. April 2024

i have been using this app for many years and the customer service is excellent! They help with any issues i had and follow up to see if everything is working fine. I am very happy with this app and their customer service!

Blooms of Hawaii
Vereinigte Staaten
Mehr als 2 jahre mit der App
19. Juni 2024

I recommend this app in all areas. It has helped me a lot. If there is ever an issue, it’s a breeze to fix. I love it here! Thank you to my last rep Karol C that helped me so much! The best!

Shop Shaporia Savage
Vereinigte Staaten
Mehr als 2 jahre mit der App
15. März 2024

Highly recommend Privy! Always helpful for a 24 yr old college student still learning and a newbie to the online store. Thank you Privy and thank you Shopify for having a Privy app. LOVE LOVE LOVE-Jose was so helpful stayed with me for almost an hour and answered and stayed with all of my questions. It's been a great day today-this is what the world needs today t have some kind of relationship ...

Simply Aloha On The Go
Vereinigte Staaten
8 monate mit der App
Bearbeitet am 11. Juli 2024

I've always had excellent customer service. I just had an issue and Jose tested and provided a solution immediately. I really appreciate the Live Chat feature and their responsiveness.

Andres just helped me with a new issue and was extremely helpful and quickly addressed my issue.

Zinnia Cain
Vereinigte Staaten
Etwa ein jahr mit der App
20. Mai 2024

I used this app for long years for my business until about a month ago. Had huge problem on my last products launch. On the launch day, emails weren't being sent to my customers. I reached out to them and I only heard back a day later with no solution. It cause me great loss. I left after years super unsatisfied having the loss. I don't recommend.

Aguas Claras Organics
Vereinigte Staaten
Mehr als 3 jahre mit der App
Privy Operations hat geantwortet 23. Mai 2024

Hi there,

Thank you for sharing your experience with us. We deeply apologize for the inconvenience and frustration caused during your product launch.

Your long-term support ...

5. August 2024

Jose and the privy support team have been very helpful! Quick replies to chat and email and actual support with videos when needed. Love this platform

Figlia Jewelry
Vereinigte Staaten
4 monate mit der App
4. März 2024

I have been very pleased with the Privy service over the last couple of years. But I especially LOVE my CSM (customer success manager). He is so helpful and is always my cheerleader.

Urban Oreganics
Vereinigte Staaten
Mehr als 6 jahre mit der App
27. Mai 2024

Jose @ Privy actioned my enquiry and sorted out the issue in a very quick and professional manner.
Jose made it very easy and I am very satisfied with the communication.

Thank you again for your help.

The Spotty Rose
Australien
Etwa 3 jahre mit der App
5. April 2024

Jose @Privy was able to answer my question and provide requested information on how to add discount codes very quickly. I absolutely love this app and the great customer service. Thank you, Jose!

Jay's Chic & Unique Accessories
Vereinigte Staaten
Etwa ein jahr mit der App