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Jose @ Privy actioned my enquiry and sorted out the issue in a very quick and professional manner.
Jose made it very easy and I am very satisfied with the communication.
Thank you again for your help.
Loved using Privy to create pop ups for our businesses website. Easy to use with great customer service if you need additional assistance.
Functional and easy to use, and my favorite is that customer support is very responsive. Very helpful! Jose was able to fix my issue quickly and correspond nicely via Live Chat.
Amazing customer service! I was having an issue with an automated email being sent and Jose was able to fix the problem almost instantly.
We have been using Privy for nearly two years and each time I run into a small hiccup it is fixed quickly and properly.
Great support team and the product has top-notch. Been using for over 3 years and helped build the d2c brand nicely.
Henry from Privy has been phenomenal when it comes to optimising my privy account. I wasn't using a lot of the options available until our first call and Boom! things started to go up from there. There is a lot you can do with Privy and it has some great features that will help you optimise your customer contact points while being non-intrusive.
i have been using this app for many years and the customer service is excellent! They help with any issues i had and follow up to see if everything is working fine. I am very happy with this app and their customer service!
"Working with Henry from Privy has been exceptional in optimizing my Privy account. Before our first call, I wasn't utilizing many options, but after his guidance, things took a positive turn. Privy offers fantastic features allowing you to enhance customer interactions without being intrusive. Highly recommended!"
Henry @ Privy is highly responsive and has gotten us out of some crucial situations. He's been absolutely amazing to work with and Privy's many different integrations have helped us dig deeper into our business. The app itself is simple to use and the support we get from the Privy team is amazing!
Highly recommend Privy! Always helpful for a 24 yr old college student still learning and a newbie to the online store. Thank you Privy and thank you Shopify for having a Privy app. LOVE LOVE LOVE-Jose was so helpful stayed with me for almost an hour and answered and stayed with all of my questions. It's been a great day today-this is what the world needs today t have some kind of relationship with others (even the little ones) great way to reach out. "Do unto others what you want others to do unto you"-this is what I call-"the ALOHA".