Privy ‑ Pop Ups, Email, & SMS

I literally just installed the app, still figuring out how to use it, but they wanted me to review it RIGHT NOW. So the grade is incomplete.

i use this app to help me collect emails. which it does, the problem that i have is that all my emails are spam. so collecting the emails is fine but if the recipient cant see it its useless

no videos on how to use it very time consuming to watch you tube showing old stuff not relevant?

just installed and they are already asking for a review before even being able to use it. i will update the review once i have tried more. so far it's confusing

I was really bummed when Mailchimp was no longer available via Shopify, and thought Privy would be a good choice. It is not as user friendly as Mailchimp, and it offers nice templates, more mobile friendly versus desktop. HOWEVER, back in February/ early March I noticed my emails said it was being sent however people were not receiving them. I also noticed the % of them being opened dramatically went down... probably because it was not being sent. I paid for the $20/month membership but due to the problems as well as with COVID - I cancelled, yet I still am being charged which I am trying to deal with currently. All in all, started off decent... but now I am getting frustrated with it.

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I've set everything up, following the instructions. I don't see the pop-up coupon box on my website.

No option to use URL into existing theme:-(

I wish the mailing list would automatically place entrants into my Shopify customer list.

I wanted a spin wheel and ended up messing up my website trying todo so, also doesn't provide a lot of options for free use. I'm a new business and don't really find the need to spend $25+ a month on this application...maybe in the future.
For now i'll just stick with mailchimp that has more options available for free use and easier to navigate.