Reseñas (24.816)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 75% de las calificaciones son de 5 estrellas
  • El 17% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
3 de febrero de 2025

Quick service via chat from Jose. Thanks for the quick assistance!

Prosper
Estados Unidos
10 meses usando la aplicación
4 de octubre de 2024

Straight forward to use, fast and capable support, reasonable pricing model for a small bootstrapped business.

I've been using Privy for about a year and a half as my business has gone from $1k to $25k/month and I have no plans of leaving.

The intuitive platform has allowed me to set up email campaigns and more all on my own, and the support (the few times that I've needed it) is always quick, ...

Abbreviated Apparel
Estados Unidos
Más de 1 año usando la aplicación
5 de febrero de 2025

Jose M. and the entire tech support team have been extremely helpful as we transition to this new platform. They are amazing!

Mysa Day Spa
Estados Unidos
7 días usando la aplicación
1 de noviembre de 2024

I'm not a fan. A lot of functionalities and customisations are missing and I feel like every time I contact support to fix something, it can't be done.

I've been emailing back and forth to get my fonts fixed (it wasn't displaying the correct font on mobile) and to get my custom fonts installed for weeks and my website even froze because of this in the process... The abandoned cart email images ...

SunDaze Surf
Países Bajos
4 meses usando la aplicación
Privy Operations respondió 4 de noviembre de 2024

Hi there - I'm Alex, the CEO of Privy. Thank you for this feedback. I've sent you a note to see if we can get you sorted.

16 de enero de 2025

I've had many technical issues with the app that is yet to be resolved, and find their billing very confusing.

Inoya
Australia
4 meses usando la aplicación
6 de enero de 2025

Great support from the team after using the tool for the first time; Jose helped me fix my issues

SOHNA
Francia
Alrededor de 20 horas usando la aplicación
20 de febrero de 2025

I talked to Jose M. today. He solved me problem and I'm happy. :)

Fire Inside Me
Estados Unidos
Alrededor de 1 mes usando la aplicación
27 de septiembre de 2024

Privy is a solid emailing app that's fairly easy to navigate, although there are times when I still find myself figuring things out. One of its standout features is the live chat support, along with the option to schedule Zoom meetings for technical assistance, which came in handy when setting up my sending domain. My experience with their tech support was excellent, especially with David S., who ...

Scarlet Elizabeth Designs
Estados Unidos
10 meses usando la aplicación
10 de enero de 2025

Awesome plataform, great customer service!

Paix Creations
Estados Unidos
5 días usando la aplicación
16 de septiembre de 2024

We love PRIVY!! It has been a pivotal tool for our Shopify e-commerce platform in driving sales for our independent beauty brand.

PS: Jose was super helpful and responsive to our tech issue. Love that they are readily available, every time I've sought help.

ÈYES ARE THE STORY
Estados Unidos
Alrededor de 4 años usando la aplicación