Reseñas (24.913)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 75% de las calificaciones son de 5 estrellas
  • El 17% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
6 de junio de 2019

This app is not my favorite. It isn't easy to understand or to manipulate within the designs. It is kind of confusing why you can't move the verbiage to any part of the photo within the designs. It just isn't working for me!

Stitch'D Factory
Estados Unidos
19 días usando la aplicación
Privy Operations respondió 7 de junio de 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

30 de marzo de 2020

I used exit email capture in a few weeks and then it just crashed and got messy on my site. I wrote to them and send the screenshot to them. But i got not any support at all. Instead some seller tried to sell a subscription on me. I will never pay for something that does not work.

SWESENSE
Suecia
19 días usando la aplicación
27 de febrero de 2018

just triying will surely write my view in few days

Oncebuy
India
19 días usando la aplicación
31 de marzo de 2020

It has hidden costs, which I find unacceptable as lack of transparency and it does not seem to load the necessary data from shopify

The Morphbag by GSK
Reino Unido
18 días usando la aplicación
21 de marzo de 2019

The app should have the option to change the campaings for the "sign ups". Also it would be great if you adapt the app to different languages like spanish, it will be very useful.

LOVE INFINITY
España
18 días usando la aplicación
Privy Operations respondió 21 de marzo de 2019

Thanks for your feedback. I'm not sure I understand what you mean by changing the campaign for signups. Our pop ups and other displays are super customizable. If we can be of any assistance, please contact us at support@privy.com. We'd love to help.

13 de noviembre de 2017

i just started using it... it looks promising!

Cloud9mall
Estados Unidos
16 días usando la aplicación
20 de enero de 2020

I would like to be able to speck with an actual person. Currently I work a full time job and by the time I get off work there is no one there. I did try to sit up an appointment for call during my lunch hour with Rick Butler at 11:15 on 1/20/20. Never got a call. Also email and left message on your site via chat. Horrible customer service experience!

House of Indigo LLC
Estados Unidos
18 días usando la aplicación
Privy Operations respondió 21 de enero de 2020

Thank you for the feedback and sorry about the issues you are experiencing. We were closed for Martin Luther King Jr. Day and attempted to reach out to you via email. Please contact us by email at support@privy.com and we can help. Our apologies again for the inconvenience.

18 de diciembre de 2020

Daylight robbery, I signed up to pay $20 USD and on my last statement paid $70 USD. No invoice to indicated where the hell these extra charges came from. Do not use this service, in fact be careful about what's apps in general you use on Shopify, a lot of them are sketchy.

L&M Taylor Soccer
Canadá
17 días usando la aplicación
22 de septiembre de 2019

I was looking for an alternative to Mailchimp for sending mass newsletters. And I spent two days trying to send the first campaign with Privy Newsletters. A total nightmare! 1- Unable to upload photos to its newsletters template, the workaround would be copy&paste the link of the photo to it; 2- Test email won't work; 3- When sending emails got this error massage "Segment cannot be empty. Please adjust your filters." even when using send to All Contacts... I haven't tried others functions yet but this buggy app I have no confidence at all!

W Ginseng Farm
Estados Unidos
17 días usando la aplicación
Fecha de modificación: 27 de septiembre de 2019

way to expensive and algorithm is flawed. with shopify not counting pageviews I have 0 way of knowing how accurate your algorithm is that you use and have to trust you blindly. Not a smart business practice. With not even 4k visitors for this month you claim I have to be on the 50k page view plan I find it impossible to believe I reach 50k pageviews. Not to mention you cant honestly say if your algorithm counts you yourself viewing your own page thus penalizing you and using your algorithm means it counts viewers who may just enjoy looking at your products and never intending to buy thus penalizing you again . A very flawed system with so many competitor apps out there charging far less and working just as well and better. Customer service couldn't provide proof of pageviews when I brought up this concern and just linked articles about how they count it which doesnt help prove that you're an honest company. They did offer a 30% discount for 3 months which still makes the app too expensive for the traffic I truly get and number of sales I get. I will be contacting shopify to see if they can provide any proof of pageviews to compare it to your data you claim to have.

Coastal Sea Treasures
Estados Unidos
16 días usando la aplicación