Reseñas (24.886)

Calificación general
Recuentos por nivel de calificación
  • El 75% de las calificaciones son de 5 estrellas
  • El 17% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
27 de mayo de 2024

Jose was amazing. Best customer service I’ve ever ever had.! On another note, please improve your user interface with mobile. I could barely send an email through that.

Bobby Schandra
Estados Unidos
Más de 4 años usando la aplicación
1 de mayo de 2024

Our company has used several email providers over the years. We have been with Privy for just over a year now and absolutely love it. The customer service is wonderful. They were very helpful in getting us set up, and with every step along the way since then. They are fast to respond, whether in live chat, email or with our customer service rep. They do a great job of educating and giving us ideas. The automations have been a game changer for us. We love being able to search campaigns. Highly recommend.

StudioR12 Stencils
Estados Unidos
Más de 4 años usando la aplicación
10 de mayo de 2024

Privy is the best email & sms plug-in for your Shopify. They have everything you need and online assistance that is super responsive. Shoutout to Jose for helping me out with fixing my problem with my emails going straight to spam mail!!!

The County Project
Estados Unidos
Más de 2 años usando la aplicación
12 de julio de 2024

Henry has a professional attitude and the service that Privy provides is excellent. Henry is knowledgeable, ready to work, and flexible. What more can you ask for as a customer? Thanks Privy!

Tire Supply Network
Estados Unidos
Alrededor de 6 años usando la aplicación
Fecha de modificación: 11 de julio de 2024

I've always had excellent customer service. I just had an issue and Jose tested and provided a solution immediately. I really appreciate the Live Chat feature and their responsiveness.

Andres just helped me with a new issue and was extremely helpful and quickly addressed my issue.

Zinnia Cain
Estados Unidos
Alrededor de 1 año usando la aplicación
19 de junio de 2024

I recommend this app in all areas. It has helped me a lot. If there is ever an issue, it’s a breeze to fix. I love it here! Thank you to my last rep Karol C that helped me so much! The best!

Shop Shaporia Savage
Estados Unidos
Casi 2 años usando la aplicación
11 de abril de 2024

Amazing customer service! I was having an issue with an automated email being sent and Jose was able to fix the problem almost instantly.

We have been using Privy for nearly two years and each time I run into a small hiccup it is fixed quickly and properly.

Reel Happy Co
Estados Unidos
Más de 2 años usando la aplicación
27 de mayo de 2024

Jose @ Privy actioned my enquiry and sorted out the issue in a very quick and professional manner.
Jose made it very easy and I am very satisfied with the communication.

Thank you again for your help.

The Spotty Rose
Alrededor de 3 años usando la aplicación
28 de mayo de 2024

Functional and easy to use, and my favorite is that customer support is very responsive. Very helpful! Jose was able to fix my issue quickly and correspond nicely via Live Chat.

Peaches&Crème K-Beauty and Skincare
Casi 4 años usando la aplicación
1 de julio de 2024

Great service! Karol helped me work through my needs to obtain what was required to offer sign-up discounts for my customers and set me on the path to setting up DNS settings. Vey patient when I am easily confused.

5 meses usando la aplicación