리뷰 (24,914)

전체 평점
4.6
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2023년 4월 20일

DON'T USE PRIVY! They are very expensive. The price start from $15, once you have more subscriber, they will charge you more. I paid $90 per month for being forced to choose a better plan plus paying for sending email to more subscriber. I was asking partial refund since I couldn't used the service during their website maintenance, the customer service was denying all these service was working while I had a copy of screenshot that it wasn't working. Then they just blamed my computer had issue, no matter what, they just refused to give a partial refund. Save your money, shopify email is enough for your need.

simplecoolgirl
오스트레일리아
앱 사용 기간 1년 초과
2021년 11월 16일

It has been almost a month where people who unsubscribe are unable to and since has caused spam reports. Now they froze my account for a problem they can't fix. An email app that you can't unsubscribe from - this is infuriating. Please fix this - it is the busiest time of year and your app is not working.

Sniper Skin Sports
캐나다
앱 사용 기간 1년 초과
2021년 7월 28일

The apps email integrations have leak emails - it keeps sending an email out from months ago, but only to a few people at a time. Customer service was unresponsive when we reached out for help. In addition, the pop-up timers are off and not holding saved changes.

gofoodie.ca
캐나다
앱 사용 기간 1년 초과
답글 Privy Operations개 2021년 7월 30일

Hey there - thank you for sharing this feedback. We apologize for any inconvenience and we're committed to turning this experience around for you. Our team has reached out to offer 1:1 support to help you resolve these issues and get back to growing your sales with Privy.

2017년 2월 1일

I did a test on my popup I can put in email but after that I click on subscribe button nothing happens Where do email names collected go?

Washington Wines
미국
앱 사용 기간 1년 초과
2019년 5월 28일

This review-pop-up is really annoying when I'm new on digital marketing and I barely can understand what a list is. Hope the whole app helps to build and grow my business. I don't know if I'll be given the chance to write a new review.; for the moment, I still don't know.

Sensual Land
미국
앱 사용 기간 1년 초과
답글 Privy Operations개 2019년 5월 29일

Totally understand if it’s too early to give an accurate review.

As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at help.privy.com, OR sign up for free live trainings at privy.com/training

2022년 6월 21일

Our advice would be to check out the other 1 star and 2 star reviews. We have over paid for this app after cancelling for 12 months. A total of $1680. No recourse at all from this company , just "Its in our Terms & Conditions"

Halo & Horns
오스트레일리아
앱 사용 기간 1년 초과
답글 Privy Operations개 2022년 7월 11일

Hi there,

Our billing team has checked and can confirm no overpayment took place. In this case, we see you spoke to our billing team and let us know you forgot to cancel your account a year ago. We made an exception here and refunded the payments since your last login, which was 4 months ago. We are working to apply our refund policy consistently and fairly which is what we did in this instance. For further questions, please email billing@privy.com and please reference ticket number # 174450.

2017년 4월 13일

I sent you guys a message prior to posting this but I'm thinking maybe you didn't get it... this app doesn't sync with my shopify customer database... super frustrating to have to manually add customers when they sign up with the privy exit popup. will probably be deleting.

Endostore Org
미국
앱 사용 기간 1년 초과
2017년 6월 30일

None. will do after use. this makes no sense

Togatone
미국
앱 사용 기간 1년 초과
2022년 10월 30일에 편집됨

I tried again because of all of the great reviews. I sent a newsletter to about 200 contacts. I tested the mail send to myself clicked all the links NO PROBLEM! Then when I send the mail I get a bunch of responses saying the links take them to a broken web site because the email is marked as a spam sender. I messaged Privy and they said they recommend changing the auto sender address which I didn't see anywhere as an option to my personal email instead of theres. I look like an idiot in front of 200 people now. The solution is next time change the sender. TELL ME THAT BEFORE. Why oh why does this service suck so bad :( This app worked well for a few months. When my free trial ended (wasn't aware it was a trial or it would end) I wasn't notified. This app is about notifying people and THEY DIDN'T NOTIFY ME! I had over 1500 visitors to my website in one week and checked to see why I wasn't getting their emails and this poor company didn't send me a pop up email or sms to tell me I need to now pay for the service, which I would have done. Crazy right. There are other services out there don't make the same mistake I did. After telling them this happened they said nothing we can do would you like to pay for the upgrade. Not great customer service.

Big Head Bob Shop
미국
앱 사용 기간 1년 초과
2017년 4월 6일

So far, pretty bad. How you gonna force someone to review your app before you even allow them to complete the tutorial?! how am I supposed to know if i like it yet?

Wyldewood Tack Shop
미국
앱 사용 기간 1년 초과