Privy ‑ Email, SMS & Pop Ups

UPDATE
After using the app for a few years, an issue occurred which required help from the support team. The agent deleted our account by mistake. Although the account was reinstated and the error was acknowledged, Privy is requiring that we pay the updated rates, which are now six times higher. This is unethical. They should honour our previous rate since this was their mistake. I even took the time send screenshots of my exchanges with the support agent and they are offering a 50% discount for one month. Years worth of designs and templates are locked in our account unless we agree to pay more. We have to start from scratch. Disgraceful. We chose Privy because the configuration settings are very flexible. We have to operate in 2 languages and we are able to make our notifications bi-lingual. The app was easy to install and we love that there are multiple options to chose from, depending on what you are trying to accomplish (grow email list, maximize conversion rate..). Thank you Privy!

Review workflow issue. You asked me to rate the app before I've had the chance to try it. Ask me again after I've actually implemented and I can provide a fair review. ;)

Dashboard is broken, inoperable app.

So far it looks pretty easy to use but only had it for 5 minutes. Will review later.
Has capabilities but there is no help/assistance - they promise you all kinds of help and service -
don't bother - find another app

Cant click next because it is blocked by the help button when trying to upgrade and continue running campaigns. smh

I'm pretty upset that they are going to start charging me $35 a month. I wanted to only upgrade to the $20 a month version but now I'm forced to do the more expensive one, even though I don't get that many email signups with the $20 one and wouldn't max out the $20 plan. They get you hooked with the free version and then they screw you over by pausing your campaigns and forcing you to upgrade to the more expensive one right when you barely start getting traffic and sales.

Here one of the first negative reviews I've ever left. Privy is screwing up my website. Whenever Privy is active, it does not let me banner image load in Chrome. It is incredibly challenging to open up a flow of communication with customer support. Every time I write them, they forget what I had said earlier. I have 2 threads with customer support going simultaneously. Over 50 communications back and forth in just one of the threads. I'm switching to another platform.

So far, pretty bad. How you gonna force someone to review your app before you even allow them to complete the tutorial?! how am I supposed to know if i like it yet?

Customers are refusing to sign up due to the excessive authentication process. At first they are in two minds whether to sign-up and then the "sign" authentication will stop them, then AGAIN it asks for a second authentication. After 130 views not one person signed up.

Hard to configure. Enter info but doesnt go live!