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2017년 11월 13일

Hello,

Can you please help? I signed up for a yearly plan in July but cancelled right away and was told I would get a refund but I have not heard back from support despite several emails! I really need to resolve this.

Bloomtown Botanicals
영국
앱 사용 기간 대략 1년
2018년 2월 16일

is it for free?is it for free?is it for free?is it for free?is it for free?is it for free?is it for free?is it for free?is it for free?is it for free?

Meinonlinetrainer1
독일
앱 사용 기간 대략 1년
2017년 3월 23일

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Curated Brew
영국
앱 사용 기간 대략 1년
2018년 4월 30일

I signed up for this app and filled out all the information but when I come back, my company isn't even listed! I have set it up twice. I thought this was supposed yo be a really good app?

Anderson Adventures
미국
앱 사용 기간 12개월
2018년 3월 6일

Good but doesn't work on iPhones. Fatal flaw!

Burkek
미국
앱 사용 기간 11개월
2020년 11월 2일

Last month I uninstalled privy because of several reasons, and today, I want to re-installed, but I'm shocked because privy will charge me for $140/months Last month I only paid for $20/month via Shopify. Their price increase so significantly and does not make sense.

Softlens Queen
인도네시아
앱 사용 기간 11개월
2018년 8월 31일

Not really happy with how quick they put a campaign on the site without really saying they would do that.

Wizard Pins
미국
앱 사용 기간 11개월
2019년 10월 4일에 편집됨

I used this app during an important campaign and did not have any email addresses added. I found out afterwards the app had disconnected. Very frustrated w

Rentals Coach
미국
앱 사용 기간 11개월
답글 Privy Operations개 2019년 10월 7일

Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.

2023년 2월 9일

I have been a customer for almost a year. Today we got word that the basic plan is doubling from $15 a month to $30. Like many small businesses this is not an easy time. I am basically being asked to pay double for no extra features. So much for any customer loyalty.

8 Cool Cats Jewelry Shop
캐나다
앱 사용 기간 11개월
2022년 6월 10일에 편집됨

Outrageous fees. They will bind you into a contract for months and force you to pay a termination fee if you decide to switch.

Hystar
미국
앱 사용 기간 11개월
답글 Privy Operations개 2022년 7월 11일

Hi there,

Our billing team has checked with your customer success manager - we see you signed a contract for 12 months. After March of 2023, the paid plan will be moved to monthly and can then be cancelled. This will not cancel when changing to monthly, so please contact us at that time to help.

Please note, we do offer month to month plans and will never force a merchant into a contract. If you still need assistance, please email billing@privy.com.