리뷰 (24,914)

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2020년 8월 19일에 편집됨

Privy is stealing the customer and order data and sending it to marketers website. Here is the proof ( note, we DO NOT have a big commerce website):
I found some major issues in the console partial page load.
https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fbrooklyn-equipment.com%2Fproducts%2Fclorox%25C2%25AE-disinfecting-wipes-6-canisters-of-75-wipes-free-shipping&tab=desktop&hl=en

The App Privy has a larger Payload than Facebook and has been throwing all kinds of render blocking issues in the search console. I did some digging and
Basically they are stealing every data point and customer information detail, info about your store, orders and who knows what else and sending it out to several APIs. This is bad news and has been slowing down the site for some time.

Screen Shot 2020-08-19 at 4.43.21 AM.png

Here is their full execution
https://shopify.privy.com/widget.js?shop=ppe-marketplace.myshopify.com

They are sending sensitive info like this on every user page load or add to cart: https://brooklyn-equipment.com/cart.js?Dyo8o6fYTacbWPfPY=1

Turns out they are sending your data to be remarketed, they could even be sending emails right after people visit, idk.

1. dp1.33across.com
2. loadus.exelator.com & loadm.exelator.com & load77.exelator.com

3. cm.g.doubleclick.net

4. ps.eyeota.net

5. secure.adnxs.com

6. l.sharethis.com

Here are screen shots images showing the API connection tracking:
https://www.dropbox.com/sh/uih401fn8vlbukh/AABLSQGU4II3aJ64MW8q9W3ja?dl=0

DO NOT USE THIS APP

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After the developer answer we did more research and we found 3rd party confirmations that we are not imagining things.
Here is more stuff to read:

https://www.comparitech.com/blog/vpn-privacy/simple-share-buttons-sharethis-privacy-update/

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read other reviews too, we are not the only ones with this concern

Brooklyn Equipment
미국
앱 사용 기간 대략 1개월
답글 Privy Operations개 2020년 8월 19일

Hi - yikes. Hate to see an experience like this. We took a look at the files you shared with our developers, just to triple check.

Just to be 100% clear, Privy does not steal customer or order data, or use that for any purpose other than providing the functionality of our service, directed by you the merchant while building campaigns using Privy's marketing software.

The bigcommerce code you shared only runs on bigcommerce stores. It's only purpose is to support certain features within Privy like targeting and abandoned carts. No data is shared to bigcommerce.

Also, we don't load or redirect to any of the links you posted. The only service we incorporate of the ones you listed is share this. sharethis simply powers the sharing tools you can add to your privy popup and landing pages, that help your visitors easily share your store's website to their networks.

And the screenshots you share in the link don't really articulate your concern.

We take privacy seriously. We'd be happy to take a deeper look if you reach out directly through live chat support or by emailing support@privy.com directly.

We'd love to help drive confidence and point you in the right direction on this.

2019년 11월 29일

It's weird that they ask you to review the app before you even use it?! hence the low star..........

Wine is Water
미국
앱 사용 기간 대략 1개월
답글 Privy Operations개 2019년 11월 29일

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

2018년 1월 5일

not a fan. My pop up isn't showing up and the format is not very clear to understand and I can't get any support! very frustrating.

Shopchloeo
미국
앱 사용 기간 대략 1개월
2019년 2월 28일에 편집됨

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Random & Strange
미국
앱 사용 기간 대략 1개월
답글 Privy Operations개 2019년 2월 28일

Thanks for the feedback, let us know if you need help getting going at support@privy.com

2021년 1월 3일

I hope there are no such immoral companies that start services secretly without asking for the consent of users and grow their businesses by receiving money. I hope that more companies will grow and these companies will be eliminated if they don't agree and make payments automatically.

SHEISSARA
미국
앱 사용 기간 대략 1개월
2020년 12월 17일

Their free plan includes 5000 views per month, after a few weeks they paused my campaign saying I need to be on a paid plan because of my average users! Also, they keep bombarding you with junk mail, every day I receive some junk mail asking me to upgrade. Not worth it!

Water Butlers
미국
앱 사용 기간 대략 1개월
2016년 12월 7일에 편집됨

At first I thought something amazing was happening...newsletter sign ups exploded...I got hundreds everyday. Turns out it just generated spam bots. Not one welcome email was opened out of several hundred people who supposedly signed up. And their dashboard only recorded 3 sign ups total for the hundreds I received. Something is wrong with this scenario. There's no way to filter out by country and now it's costing time and money to clean it all out of my customer files. Don't waste your time with this app.

Emmafund
미국
앱 사용 기간 대략 1개월
2020년 4월 18일

Hi Guys, if you are looking for a serious emailing app to work with, this is not what you are looking for. Customer service cant answer emails in 2 days, keep getting auto-replies and copy-paste answers over a week. It is like your are talking to an automated answering system. Probably you are!
Dont make 18K positive reviews fool you, probably they are fake. I hope i can get my money back :(

BAGANDCANVAS.COM
미국
앱 사용 기간 대략 1개월
2015년 12월 27일

Not a fan of this app and all of it's restrictions and poor UI. Needs a LOT of work, but I guess that's why it's free. Has potential.

Kini Bands
미국
앱 사용 기간 대략 1개월
2019년 1월 1일

I used attempted to use this app but after setting it up completely (3 times!) i get an error message and have to start all over. This is frustrating.

Unorthodox Roots
미국
앱 사용 기간 30일