전체 평점
4.6
평점 수준당 개수
  • 평점의 75%가 별 5개입니다
  • 평점의 17%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2020년 3월 25일

This app used to be fantastic. We told everyone about it. Shared it with all our merchants we knew. And the support staff were incredible. They changed their model. And became another one of those apps - that care more about enterprise customers - and less about mom and pop stores struggling.

Cactus Watches
오스트레일리아
앱 사용 기간 2년 초과
2019년 10월 4일에 편집됨

The app has a bug in it where it doesn't give any option to import from. We need to take our customer database over to Privy so we can send email blasts.

CBDoses
미국
앱 사용 기간 대략 4년
답글 Privy Operations개 2019년 10월 7일

Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.

2021년 4월 24일

I recently uninstalled Privy App for 2 months now but I'm currently still being charged for it. This is totally unacceptable, can you please help me rectify this mistake. Thank You

Eaziby Adult Funstore
남아프리카
앱 사용 기간 7개월
2020년 7월 8일

It's now been six weeks since I first contacted Privy support with an issue with their app: the integration with the email platform I use (MailerLite) doesn't work, meaning email addresses are not synced across when someone subscribes via a pop-up. This is pretty basic functionality for a pop-up app, but fixing it doesn't seem to be a priority.

Stendig Calendars
영국
앱 사용 기간 거의 2년
2021년 3월 14일에 편집됨

$75/mo even your monthly traffic went down less than that, still keep charging you $75/mo, we have been over charged about $1000 now, dishonesty company, not recommended. No response, only after I cancel it then reach out to us, enough said. Does not have good exit intent popup.

Susu Handbags
미국
앱 사용 기간 거의 3년
답글 Privy Operations개 2020년 1월 3일

Thanks for the review! Let us know if we can be of any help at support@privy.com.

2021년 5월 26일

I find this app hard to use. I also notice that my emails go straight to junk mail or never get sent. I don’t think it’s worth it.

Woodsy Wicks
미국
앱 사용 기간 5개월
2020년 7월 9일

I used this app for almost two years, so I definitely gave it my best shot. Unfortunately this app gave me nothing but a headache for the past two years. The customer service wasn’t helpful at all, now when I have finally unsubscribed from this app, now customer service wants to talk to me.... absolutely ridiculous. Side note: the customization is terrible and the abandoned carts don’t work. Tried getting help with that for a year. Save your money and a headache. Wish I did.

Alex Skeffington
캐나다
앱 사용 기간 1년 초과
2019년 7월 5일

This app was great as a free app. Suddenly charging based on website views rather than a subscriber list means my costs have gone up 140%. Other companies charge less than half of this.

Pretty Little Pieces
캐나다
앱 사용 기간 거의 4년
2021년 8월 22일

coupon codes only work one time! Abandoned checkout email has a bug and send the product image only sometimes!

NorthAmericanKitchen
캐나다
앱 사용 기간 3개월
2019년 11월 6일

We have not been able to get in contact with support for over 4 weeks. We have sent over 8 emails. They have reached out themselves to possibly take over our email marketing and not just the current pop up plan. But there has been no response. It is highly disappointing to pay so much and not receive any support!

P L A N E T // N U S A
덴마크
앱 사용 기간 거의 3년
답글 Privy Operations개 2019년 11월 7일

Thanks for the feedback and I'm so sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.