리뷰 (24,935)

전체 평점
4.6
평점 수준당 개수
  • 평점의 75%가 별 5개입니다
  • 평점의 17%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2020년 7월 9일

I used this app for almost two years, so I definitely gave it my best shot. Unfortunately this app gave me nothing but a headache for the past two years. The customer service wasn’t helpful at all, now when I have finally unsubscribed from this app, now customer service wants to talk to me.... absolutely ridiculous. Side note: the customization is terrible and the abandoned carts don’t work. Tried getting help with that for a year. Save your money and a headache. Wish I did.

Alex Skeffington
캐나다
앱 사용 기간 1년 초과
2019년 6월 22일에 편집됨

Pop ups are good.
Emailing tool often does not work, and it is difficult to get support from Privy. In particular, the tool is not importing csv emailing lists.

Provatp
이탈리아
앱 사용 기간 1년 초과
2019년 7월 8일에 편집됨

Loved this app, then Privy decided to take it from being free, to being $140 a month. No joke. Beginning July 9th, 2019, they now have it set up so that as long as you get fewer than 5,000 page views a month, it's free. But at my monthly page views (around 55,000) they want me to pay $140 a month. $140. A. Month. That's more than I pay for my website! Don't get me wrong, I would gladly pay for the app, as I definitely think it added value. I'd pay $20-$40 a month, which is more than I pay for any other app for my website. But $140 a month?? Get real Privy.

Dawson Knives
미국
앱 사용 기간 1년 초과
2019년 5월 5일

The customer support behind this business is shity. I submitted a Complaint and someone reached out to me Via email one time and never responded to me again. I even explained early on how I wanted to cancel my subscription and downgrade back to the free account because the paid account is not worth the extra money. A few weeks later (still no reply from the original agent who reached out or anyone else from privy) they still charged my card. DO NOT pay for a subscription it is a complete waist of money.

YNAE
미국
앱 사용 기간 1년 초과
답글 Privy Operations개 2019년 5월 7일

Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.

2019년 7월 2일

This app helped last year however with removing the free forever plan really just serves to punish customers which supported them grow.

Poor form

Plus Size Clothing Co
오스트레일리아
앱 사용 기간 1년 초과
2019년 10월 19일에 편집됨

It keeps crashing during onboarding - sending me to a 404 and reloading.. The onboarding is more confusing than helpful. Not sure I’ll use this, not a good impression so far.

Easy Eco Kitchen
독일
앱 사용 기간 1년 초과
답글 Privy Operations개 2019년 10월 21일

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

2024년 1월 23일

Not good. You ask for help from support and they talk to you like you are a computer genius. NOT EVERYONE IS. A quick 5 minute call probably could have solved all our issues but NO ONE wants to pick up the phone and help the customer

Hill Country Kids Clothing
미국
앱 사용 기간 1년 초과
2023년 12월 17일

Very poor marketing app! There is no technical support whatsoever over the weekends. I created an email for a one hour sale and the mails have not been sent out and I cannot cancel the emails either. I cannot afford this to be sent out after the sale is over. This is the second time this is happening in 2023. The email templates are ugly and needs a lot of work.

Importatoy
남아프리카
앱 사용 기간 1년 초과
2019년 7월 12일에 편집됨

The new pricing of this App is ridiculous considering I don't use it for email campaigns. Going from a FREE app to being $70 a month based on PAGE VIEWS alone?! Ridiculous. Uninstalling and finding a different App. Now they'll get new customers who will pay the outlandish fees because of the high ratings from customers who used the App when it was free. Really poor, extortionist practices. I am so unimpressed. I was willing to go to a paid plan, thinking it would be 5, maybe 10 dollars a month. Nope. Absolutely not worth the 70-200% markup they're now charging customers.

INGLOT COSMETICS
캐나다
앱 사용 기간 1년 초과
2019년 7월 9일에 편집됨

5-Stars when it was free. Now, as others have indicated, it's REALLY expensive per month based on our page views. We're off to find another more reasonable option.

Homeseer Technologies
미국
앱 사용 기간 1년 초과