리뷰 (24,914)

전체 평점
4.6
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2018년 11월 19일

Really difficult to figure out and use. Not user friendly in the slightest. The support is tiresome. the chats are not accessible as you go through the steps. Very frustrating experience

Seek the Shore
미국
앱 사용 기간 대략 2년
2017년 9월 27일

just download, havent used it yet!

Hottbuyy
캐나다
앱 사용 기간 대략 2년
2018년 11월 27일

I've been using Privy over a year and until recently had no complaints. I was using a pop up campaign for my Black Friday/Cyber sales, and encountered a MASSIVE internal issue with privy. Basically, I tried to integrate my Black friday discount code into the pop up, however Privy recreated the discount over again which caused my discount code on shopify to become invalid. This resulted in nearly 2 hours where the Black friday discount code was completely UNUSABLE. This problem likely cost me thousands of dollars. I reached out to support and they game me generic replies to do things I already tried. Shopify support was able to solve the problem. I'll continue to use Privy, but honestly guys....you cost me a lot of money so this review was necessary.

SΛVΛGE | Luxury Wear
미국
앱 사용 기간 거의 2년
2016년 12월 8일에 편집됨

very hard to switch between 2 privy accounts (i have 2 shopify stores)

Barber
네덜란드
앱 사용 기간 거의 2년
2018년 5월 2일

Pushing me to write a review of atleast 30 characters.. lost all points.

Luxuryhomedecor
네덜란드
앱 사용 기간 거의 2년
2019년 10월 4일에 편집됨

The app has a bug in it where it doesn't give any option to import from. We need to take our customer database over to Privy so we can send email blasts.

CBDoses
미국
앱 사용 기간 거의 2년
답글 Privy Operations개 2019년 10월 7일

Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.

2019년 7월 9일

I have been using this app for over a year with just the basic features and only 1 campaign. Because my overall website has a lot of page views they want to bill me $140 a month.

Micro-Tools
미국
앱 사용 기간 거의 2년
답글 Privy Operations개 2019년 7월 9일

Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at support@privy.com and we'll put you in touch with the right people.

2020년 7월 8일

It's now been six weeks since I first contacted Privy support with an issue with their app: the integration with the email platform I use (MailerLite) doesn't work, meaning email addresses are not synced across when someone subscribes via a pop-up. This is pretty basic functionality for a pop-up app, but fixing it doesn't seem to be a priority.

Stendig Calendars
영국
앱 사용 기간 거의 2년
2019년 7월 10일

All I can say is: check the new price plan. It´s it just ridiculous how much money they want!!! How can you charge on monthly page views????

Schreib und Stil
독일
앱 사용 기간 거의 2년
답글 Privy Operations개 2019년 7월 12일

Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. We believe our new pricing puts us more in line with the needs of the market and the majority of our customers who are getting more features for a better value. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at support@privy.com and we'll put you in touch with the right people.

2021년 4월 23일

I used this app to have initial sign up by customers and it work great. But when I upgraded so I can use it to send newsletters, I was totally lost. Impossible to work with. I am going back to Seguno.

Elana Kattan
미국
앱 사용 기간 거의 2년