리뷰 (24,914)

전체 평점
4.6
평점 수준당 개수
  • 평점의 75%가 별 5개입니다
  • 평점의 17%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2024년 11월 1일

I'm not a fan. A lot of functionalities and customisations are missing and I feel like every time I contact support to fix something, it can't be done.

I've been emailing back and forth to get my fonts fixed (it wasn't displaying the correct font on mobile) and to get my custom fonts installed for weeks and my website even froze because of this in the process... The abandoned cart email images are super small and they cut off the text, which just doesn't look good. And they also send the email even if the customer removed the item(s) from the cart, meaning that they get an empty email... Their landing pages are not easy to edit (they use their old software?) and I can't use them because they don't look good/on brand. They have very limited fonts available. These are just some of the things that I'm not happy with and wish I knew about before switching to Privy.

SunDaze Surf
네덜란드
답글 Privy Operations개 2024년 11월 4일

Hi there - I'm Alex, the CEO of Privy. Thank you for this feedback. I've sent you a note to see if we can get you sorted.

2024년 5월 27일

I was really hopeful about this app, but why charge $30/month which includes sending emails?!?!? Sending emails should be standard and included. This app is extremely expensive.

Efuru Studio
미국
앱 사용 기간 5일
답글 Privy Operations개 2024년 5월 30일

Thank you for your feedback. We value your input and are committed to improving our service.

At Privy, we strive to provide a comprehensive suite of tools to help businesses grow, and this includes email marketing as a core component of our offerings. The $30/month plan not only covers email sending but also a wide range of features such as advanced targeting, automation, and integrations that are designed to maximize your marketing efforts.

We understand that affordability is crucial, and we’re continuously working to ensure our pricing reflects the value delivered. If you have any specific needs or questions about how to make the most of your subscription, our support team is here to help.

2017년 3월 7일에 편집됨

Setup is easy, and everything works as expected. However, with Google cracking down on mobile pop-ups/interstitials lately, I feel like disabling on mobile only should be a basic and therefore free feature... perhaps even the default, since I'm not sure why anyone would want to voluntarily get dinged by Google. I'm not trying to do anything complex or customize further than that. I just want a "disable on mobile" or "only show tab on mobile" option. It appears the only solution currently is to have exit intent-triggered popups on desktop (instead of timed), which never show up on mobile. If I'm wrong or the option to disable on mobile is added in the future, please contact me, and I would be happy to change my review.

Wisdom Supply Co
미국
앱 사용 기간 7년 초과
2019년 8월 29일

I believe my account has been hacked. I am getting many signups that are not requesting them... this is very disturbing that there has not been anything done to fix the issue. I would appreciate if you would take a look to address this issue.

Beyond Broth
미국
앱 사용 기간 7년 초과
답글 Privy Operations개 2019년 8월 30일

Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.

2020년 1월 31일

Difficult to use. Contacts not syncing and help desk was not useful. After several attempts my contacts are still not loading correctly and when I attempt to add one it says error.

MeganRenee
미국
앱 사용 기간 6년 초과
답글 Privy Operations개 2020년 2월 6일

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

2017년 9월 11일

its a little hard to type in the sections and a few things I have saved, aren't saved on the actual site its something totally different.

Love Sick Threads
미국
앱 사용 기간 6년 초과
2017년 6월 30일

Sometimes it doesn't go live or it'll only work on a mobile device and not a desktop.

The Blue Lotus Shop
미국
앱 사용 기간 거의 6년
2019년 7월 3일에 편집됨

There is a problem. the customer is not getting the advertised discount of 15% . They get 5% instead

UEndure
미국
앱 사용 기간 거의 6년
2018년 4월 11일

The app kept interrupting me every time I logged in asking me to review it, so here you go.

Home Bar Classics
미국
앱 사용 기간 5년 초과
2018년 11월 27일

Privy does what it says it will do, but the customer service is weak. Not impressed with the support at all, have had a couple issues come up none of which have been resolved by the Privy team. They basically give me a common sense reply to do something I've already tried. Privy is essentially one of the best pop up options until something better comes along. Can't stand the fact that I can't integrate my own sending domain...feature doesn't work at all.

Havens Metal
미국
앱 사용 기간 대략 5년