Privy ‑ Pop Ups, Email, & SMS

how can i review when i'm in middle of install? duh?

don't know anything about the app yet. will review further after using the product.

In order to add 2 more fields (first name, last name) to the current field (email), I would need to pay $24 per month. Ridiculous? I think so.

I'm pretty upset that they are going to start charging me $35 a month. I wanted to only upgrade to the $20 a month version but now I'm forced to do the more expensive one, even though I don't get that many email signups with the $20 one and wouldn't max out the $20 plan. They get you hooked with the free version and then they screw you over by pausing your campaigns and forcing you to upgrade to ...

BEWARE! They stole my money for over 12 months.
I cancelled our account via my Privy account but because the app was still installed on Shopify they continued to take money out of our account and will not refund even though they can see we cancelled. USE KLAYVIO INSTEAD!!!

Canceled Privy 6 months ago. But it continues to withdraw money from the bank, also it’s double amount, 60USD! The support tell different stories everyday. The app already debited money from the bank account 12 times. Promised refund, but it’s not! Close that scammers immediately!

They Don't really help you set up things. they give you a crash course for 30 min and after that you are on your own. they don't have a direct customer service number where they can help you set up campaigns step by step. They could add that and it would be very worth it.

This app used to be fantastic. We told everyone about it. Shared it with all our merchants we knew. And the support staff were incredible. They changed their model. And became another one of those apps - that care more about enterprise customers - and less about mom and pop stores struggling.

This is my experience with this company. I met with a sales representative online to make sure that I this company was what I needed. I am very small and just launched my website to collect emails. We discussed the various plans and I was assured that Privy would meet my needs so I signed up for their email plan. The next day after I signed up, the company had an 'internal event' so there was no ...

I'm just going to keep this short and sweet. Test everything before you commit to a subscription. Their email capabilities may cause more problems than actual benefits, in which may even negatively impact your business. Sales team is too pushy and doesn't seem to care about your needs or concerns. All they care about is upgrading you to their latest plans and keep calling me non stop. Bad ...