Privy ‑ Pop Ups, Email, & SMS

It started good but prices kept increasing. Like many other negative reviews have said - its mainly a pricing issue here.
I have about 20 apps in my Shopify store and this is the only one I have something negative to say about. The communication from privy is very poor about their price changes, limitations and caps etc. They talk ALOT about what they can do for your business and how proud they are to be one of the top marketing apps and bla bla but they dont actually specify information or give details on when things change. You just receive generic emails that dont include any straight forward information.
As my email subscribers grew my price increased from $30 to $90 in a short amount of time, which is way too much of a jump, so they stopped sending customers discount codes when they signed up, yet they still collected that $30 each month. They never even told me that my coupon codes would stop sending either, I had to find out from a customer who had signed up and she received an email with a blank discount code?? They are so sneaky its insane!!
If you dont agree to the new pricing they also put limitation on your account and what you can do in the app, you cant even access anything unless you press agree basically. I ever only used privy to collect emails and send out coupon codes + abandoned cart emails. Just those 2 simple emails, not everyone wants or need to use privy to set up 10 different kinds of email annotations, they should not charge you depending on how many subscribes you have alone, they should offer more price plans/tiers depending on your business needs instead.
But they seem to care more about money than customers needs. A very miss-leading way of doing business. Maybe this works for lager companies that doesn't care about a $60 increase but for a small business like me in a time like this, its truly not a fair or reasonable increase. There are many other apps out there that can do exactly what privy offers but for less or even some free. I would highly suggest trying other apps or else you will be paying minimum $90 before you know it.

Heard about this app. Decided to add it to my store and try it out. Easy to set up. I am still reviewing this app for a true review but needed the pop-up to go away hence this partial. So far, okay.

Great for initial setting up of pop-ups on page and adding customers to email list, very difficult to arrange newsletter emails, for me it would not send any to any contacts, not even test emails to myself.

i can't personalize the text of the banner...

Makes you review app before use. Makes you review app before use. Makes you review app before use. Makes you review app before use.

Haven't really used it. Exploring options now.

I was advised to use this Privy app as a free automated email newsletter sign up by my website design company...

Ummmm am I missing something?

But to do this you have to pay for it?
As it looks like I do and it pushes coupon codes that I don't want

If I'm like you and you're fairly new at setting up your 1st Shopify website, dealing with AliExpress and others and start dealing with Google Adwords, Analytics, Merchant Centre. Recoding your website, dealing with Oberlo's constant glitches Please Please Privy make your app totally NUI for all of us that are brain fried! Blankly staring at our computer screens....

If only I could code properly I could easily design you an NUI logistical very quick set up process that instantly works, that is beautifully aesthetic, fluid and so simple a 5-year-old could do it and as our businesses grow and we obtain the finances we all would choose a higher plan of yours
Thanks

I mean, it was reasonable easy to setup & find our way around it... But it never actually sent any abandoned cart emails, which meant we had to stop using it & cancel our account. Was pretty disappointing tbh.

customization and sync is not entirely glitch free. It seems I cant easily turn it on or off and that should be easier

I used this app to help me allow my customers to sign up for my newsletter. It allows me to link to my MailChimp account, however, it sends my contacts to a "non-subscribed" list, which means they can only receive transactional emails and not the newsletters they signed up for.