Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 75% recensies zijn 5 sterren
  • 17% recensies zijn 4 sterren
  • 5% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
24 juni 2023

WE LOVE PRIVY!! We were using another email platform but also used privy for our pop ups. After speaking with a few of their representatives, we decided to move all business over to privy and i'm so glad we did! Their customer service is unmatched (SHOUTOUT TO CARLEY AND HENRY) and my inquiries are ALWAYS met with so much help and offers to jump on a call. YOU NEED THIS APP

Truly Lifestyle Brand Inc.
Canada
Meer dan 2 jaar gebruiken de app
27 juni 2023

The BEST Customer Support of any app in Shopify!

I have been using Shopify for almost a decade, and throughout that time, I have never encountered a company so dedicated to ensuring the success of its users! Henry has been a lifesaver for our business, I cannot thank you enough! This app has everything you need to grow your business & more! Thank you Privy! xo

LAVIYE
Verenigd Koninkrijk
Meer dan 2 jaar gebruiken de app
30 augustus 2023

I am still learning the app but the customer support has been great. You can access it by Chat or Email.

LowCountry Emporium
Verenigde Staten
Meer dan een jaar gebruiken de app
7 augustus 2023

absolutely satisfied with the customer service. Shout out to Emily Milla - the one who has helped me, Emily reply me, clear out my concerns, give me clear answer in a acceptable amount of time (pretty fast tbh). The app is also really easy to use, just mess around with the email and the coupon code, you will find understand the app in like a morning, but if you don't want to figure out yourself, just an email and they will help you. The free plan they have allow you to test out, mess around, get used to the app, therefore it's free plan i think is beginner friendly. I recommend it!

BeeaWhale
Vietnam
3 maanden gebruiken de app
Bewerkt 9 januari 2024

I started using Privy a few years ago and it has been key to growing my business. More recently, I began having monthly one-to-one strategy meetings with Sam (Privy Customer Success Manager) which has improved the performance amazingly! THANK YOU PRIVY + SAM!!

Books About Art
Verenigd Koninkrijk
Meer dan 2 jaar gebruiken de app
21 november 2023

thank you karol for your assistance!

Shop NUKA Nails
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
24 augustus 2023

Very quick support and descent features set. Now I'm going to test their dev team with new requests.

Cheer Me Up!
Canada
Meer dan 2 jaar gebruiken de app
5 september 2023

Henry is great! Very good at communicating and very eager to help with everything. He has some great tips and really cares!

DDMINE
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
10 juli 2023

Outstanding value- I get about 4x to 5x ROI from my monthly fee, well worth it- great customer support. No complaints in over 4 years !

GMClubapparel.com
Verenigde Staten
Bijna 4 jaar gebruiken de app
15 augustus 2023

I like Privy because I'm not very tech savy nor do I have a business or marketing background. Privy has helped me market and brand my business. My meetings with Privy support are great - they've been very informative and helpful. I would recommend Privy especially for a small business that would like to put a lot of their email marketing on auto-pilot.

Easy Piecy Quilts
Verenigde Staten
Ongeveer een maand gebruiken de app