Privy ‑ Pop Ups, Email, & SMS

Very annoying how the color and size of letters overwrite want you want to put. Would give it less of one star if I could. What looks like would take 5 mins becomes a 30-45 min process. Needs a lot of updates.

I've been using Privy for almost a year and I am so frustrated by the app and their customer service. When I went to cancel I lost access to my account immediately even though I paid for the month. They said this information is clearly stated in their help articles when really it should be stated when you go to cancel your account And the right thing to do would be to prorate a refund depending on when the customer cancels...
In terms of the capability of the app its 100% not worth the price. There are so many bugs and the capabilities are lacking. For $200/month I'd rather pay for Klaviyo to have access to better features and better customer service. Honestly, I would never use Privy again nor would I recommend other businesses use it.

Pop ups are good.
Emailing tool often does not work, and it is difficult to get support from Privy. In particular, the tool is not importing csv emailing lists.

This app helped last year however with removing the free forever plan really just serves to punish customers which supported them grow.

Poor form

This is ridiculous that I can't even email my subscribers without opting in to the monthly plan. Going to delete and choose a competitor after our launch!!

It keeps crashing during onboarding - sending me to a 404 and reloading.. The onboarding is more confusing than helpful. Not sure I’ll use this, not a good impression so far.

I did a test on my popup I can put in email but after that I click on subscribe button nothing happens Where do email names collected go?

This review-pop-up is really annoying when I'm new on digital marketing and I barely can understand what a list is. Hope the whole app helps to build and grow my business. I don't know if I'll be given the chance to write a new review.; for the moment, I still don't know.

worst service !!!! over price app !!!! I used this app for pop up campaings that did well but the service is worst I am not getting any help from privy team.

its way to early to make a review, i have no idea what im doing yet.