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I was glad to get this app for free, but it is not user-friendly... for me that is. I could really use some help!
It's just all over the place. I am not sure if I had completed the step, to move forward. It could be a little more easier to navigate.
Thanks for the review and sorry you’re finding the UI challenging. Feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
Ummmm.....It's nice if it would actually tell me what it actually does and how to use it to the full potential. I'll learn as I go that's how I'll be fine. I do trust it's purpose.
Having some difficulty with setting up email. Getting a lot of 404 errors when editing. Jury is still out.
Totally makes sense. Anything we can help with to raise your rating and help you get going? Hit us up at support@privy.com
I am using Privy because Mailchimp was having some problems with my pop-up email. I am disappointed that the features I once had for free on Mailchimp are not available to me through Privy.
I'm sorry to hear that you weren't able to accomplish what you were trying to do. We'd love to help! Just shoot us an email at support@privy.com or open a chat from within our help docs at help.privy.com and we'll try to get you what you need.
It'd be nice if the exit-intent pop up didn't keep popping up after 30 seconds on the site without an attempt at exiting...instead of the newsletter sign up that was supposed to show up after 30 seconds on the site. So now instead of collecting email signups, I'm wasting a call to action on exit. ugh.
I truly have nothing to say. As part of the setup process requires me to leave a review and I haven't even really started install. So I guess the one thing I can review it is the fact that they should probably wait to let a new customer finish installation before asking for review–even better suggest a review after they have been using the product for a few days or longer.
I haven't even used it yet and your forcing me to review. You get 2 stars for that.
I battled to set it up. I contacted support a good few times. I persevered because maybe it was me being a dork...and I am now holding my breathe that I did it right.
Thanks for your review. I just looked at your account and it looks like you have a few Privy accounts set up for this store which might be causing some confusion. I'd recommend sending an email to support@privy.com and they can reach out with help when they get back online.
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too complicated to use....................!!!!!