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Don't get this product, the worst.
I used exit email capture in a few weeks and then it just crashed and got messy on my site. I wrote to them and send the screenshot to them. But i got not any support at all. Instead some seller tried to sell a subscription on me. I will never pay for something that does not work.
Well you keep hounding me to rate this app and i have not had time to look the app over . so 1 star for now need to slow down give us a day or two to explore your app
just triying will surely write my view in few days
It has hidden costs, which I find unacceptable as lack of transparency and it does not seem to load the necessary data from shopify
The app should have the option to change the campaings for the "sign ups". Also it would be great if you adapt the app to different languages like spanish, it will be very useful.
Thanks for your feedback. I'm not sure I understand what you mean by changing the campaign for signups. Our pop ups and other displays are super customizable. If we can be of any assistance, please contact us at support@privy.com. We'd love to help.
I would like to be able to speck with an actual person. Currently I work a full time job and by the time I get off work there is no one there. I did try to sit up an appointment for call during my lunch hour with Rick Butler at 11:15 on 1/20/20. Never got a call. Also email and left message on your site via chat. Horrible customer service experience!
Thank you for the feedback and sorry about the issues you are experiencing. We were closed for Martin Luther King Jr. Day and attempted to reach out to you via email. Please contact us by email at support@privy.com and we can help. Our apologies again for the inconvenience.
Just installed will provide review later.
Daylight robbery, I signed up to pay $20 USD and on my last statement paid $70 USD. No invoice to indicated where the hell these extra charges came from. Do not use this service, in fact be careful about what's apps in general you use on Shopify, a lot of them are sketchy.
I was looking for an alternative to Mailchimp for sending mass newsletters. And I spent two days trying to send the first campaign with Privy Newsletters. A total nightmare! 1- Unable to upload photos to its newsletters template, the workaround would be copy&paste the link of the photo to it; 2- Test email won't work; 3- When sending emails got this error massage "Segment cannot be empty. Please adjust your filters." even when using send to All Contacts... I haven't tried others functions yet but this buggy app I have no confidence at all!