Privy ‑ Pop Ups, Email, & SMS , 24 843 avaliações
Refinar
-
Por classificação
I started with the free version of this app a very long time ago for just a pop-up. Works great, but OMG the pricing is now a disaster. I am hounded constantly to add their email marketing and now with only 2 weeks notice a 3.5 times monthly price increase ($20 to $70). It is just nuts. I was also told the $20/month price was "locked in" forever. I use MailChimp and they include a free pop-up so going to drop Privy after many years. I really suggest staying away from Privy as everything seemed to change for the worse after they were acquired by a new company.
It's an okay application but has a CRUCIAL FLAW that makes it UNUSABLE for us. The popups are set to display on the order confirmation page which means right after a customer orders or every time they check the tracking on the order confirmation page, they'll get a pop up (asking for their email or offering a discount) which is very annoying and resulted in several customer complaints. A customer shouldn't be asked for an email or offered a discount code right after they've ordered and when they are just checking their tracking. There is no reason at all for the popups to display on this page and is a horrible design choice. Customer support also wasn't helpful at all.
cannot get pop up to work
We used this app for years, they monetized their old customers raising the prices considerably 2-3 years ago when they got a new CEO. Service haven't improved much, just a monetization technique. The app is not worth the price at all and haven been slowing down our page for all these years paying a great sum. Also they make it very difficult to remove the app and all scripts in the shopify store, there is no information readily available how to uninstall their scripts.
Beware : We have been using it for two years. It was a great app and one day they reached us for an unpaid invoice. Then cancelled our account, now they asking 350$ monthly fees for the new plan, which was 24$ before. It is a good app if you have 1-2 K page views. Otherwise beware.
We used the pop up function for free for years. Now it is significantly overpriced. The app significantly reduced website speed even when it wasn't functioning.
People put in there email address and never receive their email with coupon code or link. I am over this.
very hard to switch between 2 privy accounts (i have 2 shopify stores)
No more free plan. Faulse ad! Too expensive plans for small businesses! No more free plan. Faulse ad! Too expensive plans for small businesses!
Thank you for sharing this feedback. We do want to clarify that there is still a Free Plan with Privy. Merchants can sign up for a free 15-day trial which gives you access to collect and send emails with no limitations on traffic or contacts. After your trial is over, you can continue growing on our Free Plan for up to 100 mailable contacts. When/if you are ready to upgrade to a paid plan, you can get started at $15/month and get unlimited access to Privy Email + Conversion. If you send us an email at support@privy.com, we're here to help you find a solution that will work for your business.
Stay away from this app unless you want a flood of unstoppable spam customers signing up by the minute. There is no option to protect incoming customer sign ups from a "bot" hijacking your pop up and delivering fake customers by the hours.
The company offers no solution after I reached out to their support.