Recensioner (24 917)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 75 % av omdömena har 5 stjärnor
  • 17 % av omdömena har 4 stjärnor
  • 5 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
3 november 2018

hard to navigate and figure out. sorry.hard to navigate and figure out. sorry.hard to navigate and figure out. sorry.hard to navigate and figure out. sorry.

qualitypartyrentals
USA
8 månader användning av appen
15 april 2019

Катастрофа! Я должна была сообщить свой телефон, потом зарегистрироваться и в результате все слетает и выдает сообщение, что что-то пошло не так!

INRA
Estland
8 månader användning av appen
Privy Operations svarade 19 april 2019

Извините за проблемы, которые вы испытываете. Пожалуйста, напишите нам на support@privy.com

24 november 2021

Frustrating to work with and expensive. I wouldn;t recommend this app anymore. It used to be a lot easier to use.

Fishe and Lilly
Storbritannien
8 månader användning av appen
13 maj 2021

They changed their pricing plan and are no longer an affordable option for their niche (small businesses). It was a VERY big jump in price with only one paid plan to choose from. Now I'm scrambling to find something else, transfer all my contacts, rebuild all my sequences and emails. It's an expensive mess. Meanwhile, they paused all my campaigns, so my welcome series campaign that happens to be blowing up (we're talking thousands of adds) is paused right in the middle. Horrible what they have done.

Nature's Calming Beauty
USA
8 månader användning av appen
Privy Operations svarade 18 maj 2021

Thank you for sharing this feedback, we understand your frustration and we’re here to help. Over the years, we’ve evolved our tools to become an all in one platform for small ecommerce businesses. So, we made these changes to simplify our plans and provide unlimited access to the tools merchants need to grow their sales (email and conversion). We’re here to help you navigate these changes if you’d be interested in exploring Privy further.

27 augusti 2021

I want to like this app, but it's overwhelming in just finding out how to work the editor for customizing. It would be nice if they directed me to relevant tutorials so I don't have to watch endless youtube videos that still don't answer my qustions.

Off Beach CHANDLERY
USA
8 månader användning av appen
13 februari 2019

I just started using this app, I cannot give a review at this time. When i have used it for a while then you may get a review, Unfair to ask for one before I could had a chance to use it.

Two on 3rd
USA
7 månader användning av appen
11 mars 2019

Extremely Dissatisfied.
I upgraded my account in order to send abandon cart emails, I did so and I am still unable to send abandon cart emails. I was also over charged for my subscription.
I have now been trying to get in contact with Privy for nearly 2 weeks via both their online support and multiple emails on there contact page and still have had no response.
The worst customer service, DO NOT RECOMMEND.

Roxanna The Label
Australien
7 månader användning av appen
Privy Operations svarade 12 mars 2019

I'm sorry for this experience. I've flagged this for the support team and you should be hearing from us shortly if you haven't already.

Redigerat 4 september 2017

I heard that Privy is selling emails that are captured to 3rd parties. Also slowing down website greatly. Deleted immediately ,

Woodstone
USA
7 månader användning av appen
25 mars 2019

After using this app for under a year, they announced they would not longer support shopify! Why in the world would they do that when so many people use the app!

OP2 Labs - FrogFuel Liquid Protein
USA
7 månader användning av appen
Privy Operations svarade 25 mars 2019

Hi there. I just saw your review and can assure you that nothing has changed or will change about our strong integration with Shopify. You may have seen our emails about Mailchimp and Shopify's integration going away, but Privy's integrations with both remain 100% intact. If you have any questions, please give us a shout at support@privy.com and we apologize for any confusion!

6 november 2017

wont leave me alone and cant figure out how to make a pop up for email list

Preppers Import
USA
7 månader användning av appen