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This app will slow down your website, even after removing it, it leaves behind so much code, worst app support ever
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Thanks for the feedback, let us know if you need help getting going at support@privy.com
DO not download! Even when you remove the app its all still on your pages!!!!
Privy is stealing the customer and order data and sending it to marketers website. Here is the proof ( note, we DO NOT have a big commerce website):
I found some major issues in the console partial page load.
https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fbrooklyn-equipment.com%2Fproducts%2Fclorox%25C2%25AE-disinfecting-wipes-6-canisters-of-75-wipes-free-shipping&tab=desktop&hl=en
The App Privy has a larger Payload than Facebook and has been throwing all kinds of render blocking issues in the search console. I did some digging and
Basically they are stealing every data point and customer information detail, info about your store, orders and who knows what else and sending it out to several APIs. This is bad news and has been slowing down the site for some time.
Screen Shot 2020-08-19 at 4.43.21 AM.png
Here is their full execution
https://shopify.privy.com/widget.js?shop=ppe-marketplace.myshopify.com
They are sending sensitive info like this on every user page load or add to cart: https://brooklyn-equipment.com/cart.js?Dyo8o6fYTacbWPfPY=1
Turns out they are sending your data to be remarketed, they could even be sending emails right after people visit, idk.
1. dp1.33across.com
2. loadus.exelator.com & loadm.exelator.com & load77.exelator.com
3. cm.g.doubleclick.net
4. ps.eyeota.net
5. secure.adnxs.com
6. l.sharethis.com
Here are screen shots images showing the API connection tracking:
https://www.dropbox.com/sh/uih401fn8vlbukh/AABLSQGU4II3aJ64MW8q9W3ja?dl=0
DO NOT USE THIS APP
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After the developer answer we did more research and we found 3rd party confirmations that we are not imagining things.
Here is more stuff to read:
https://www.comparitech.com/blog/vpn-privacy/simple-share-buttons-sharethis-privacy-update/
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read other reviews too, we are not the only ones with this concern
Hi - yikes. Hate to see an experience like this. We took a look at the files you shared with our developers, just to triple check.
Just to be 100% clear, Privy does not steal customer or order data, or use that for any purpose other than providing the functionality of our service, directed by you the merchant while building campaigns using Privy's marketing software.
The bigcommerce code you shared only runs on bigcommerce stores. It's only purpose is to support certain features within Privy like targeting and abandoned carts. No data is shared to bigcommerce.
Also, we don't load or redirect to any of the links you posted. The only service we incorporate of the ones you listed is share this. sharethis simply powers the sharing tools you can add to your privy popup and landing pages, that help your visitors easily share your store's website to their networks.
And the screenshots you share in the link don't really articulate your concern.
We take privacy seriously. We'd be happy to take a deeper look if you reach out directly through live chat support or by emailing support@privy.com directly.
We'd love to help drive confidence and point you in the right direction on this.
It's weird that they ask you to review the app before you even use it?! hence the low star..........
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
not a fan. My pop up isn't showing up and the format is not very clear to understand and I can't get any support! very frustrating.
I hope there are no such immoral companies that start services secretly without asking for the consent of users and grow their businesses by receiving money. I hope that more companies will grow and these companies will be eliminated if they don't agree and make payments automatically.
Their free plan includes 5000 views per month, after a few weeks they paused my campaign saying I need to be on a paid plan because of my average users! Also, they keep bombarding you with junk mail, every day I receive some junk mail asking me to upgrade. Not worth it!
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Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up anytime at support@privy.com
At first I thought something amazing was happening...newsletter sign ups exploded...I got hundreds everyday. Turns out it just generated spam bots. Not one welcome email was opened out of several hundred people who supposedly signed up. And their dashboard only recorded 3 sign ups total for the hundreds I received. Something is wrong with this scenario. There's no way to filter out by country and now it's costing time and money to clean it all out of my customer files. Don't waste your time with this app.